Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Busam Ford Lincoln
Wilmington, OH
115 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 115 reviews
May 20, 2025
Very friendly and helpful service department. I was on travel and the got me back on the road quickly. I was on travel and the got me back on the road quickly. More
by Dougnelsonmai
Verified CustomerEmployees Worked With
May 17, 2025
The people were polite and the work was done quickly. I don’t appreciate a word minimum. I don’t appreciate a word minimum. More
by bowersaa
Employees Worked With
May 16, 2025
Great greatest great greatest great greatest great greatest great greatest great greatest great greatest great greatest greatest great greatest great greatest great greatest great greatest More
by JHARTER
May 13, 2025
Great experience! !! Got exactly what I dreamed about since I was a teenager and had no problem trading in my car. !! Got exactly what I dreamed about since I was a teenager and had no problem trading in my car. More
by MOMLIFE2K
May 13, 2025
Very easy to work with Didn’t waste our time and was very honest and informative. Will definitely be a repeating customers and send people their way very honest and informative. Will definitely be a repeating customers and send people their way More
by KCREAGER66
May 13, 2025
Another great experience with Seth and this dealership. Seth answered all questions quickly and made the process as quick and seamless as possible. Love my new Bronco. Seth answered all questions quickly and made the process as quick and seamless as possible. Love my new Bronco. More
by sstonebraker86
May 12, 2025
Was eligible for a military discount Staff was poorly trained on how to apply discount. I’ve purchased numerous vehicles from other dealerships and have never had this trouble. Bad start to a consumer re trained on how to apply discount. I’ve purchased numerous vehicles from other dealerships and have never had this trouble. Bad start to a consumer relationship. More
by MPMCCARTY
May 09, 2025
Best treatment I have ever had at Ford Dealership. Never look for another dealer I have dealt with Ford for 60 years. Never look for another dealer I have dealt with Ford for 60 years. More
by CHARLES71
Employees Worked With
Other Employees :
Jeremy Kaehler
May 07, 2025
Service department was very quick and easy to deal with, parts department is one of the best Ive ever seen. parts department is one of the best Ive ever seen. More
by JUSTIN_RESOR_06
Employees Worked With
May 05, 2025
Good experience with friendly sales department and prompt service department with easy online scheduling options service department with easy online scheduling options More
by KROSE008
