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Busam Ford Lincoln
Wilmington, OH
178 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 178 reviews
July 22, 2025
Clean very polite kept us informed about the way things were moving offered drinks coffee and water shows options on the new vehicle were moving offered drinks coffee and water shows options on the new vehicle More
by BADLUCKBOLEN123
Verified CustomerEmployees Worked With
July 19, 2025
The dealership did not communicate with me on the cost for services, lied to me about being able to do an alignment when they didn't and then charged me over $200 for just a tire rotation job. Very poor e for services, lied to me about being able to do an alignment when they didn't and then charged me over $200 for just a tire rotation job. Very poor experience More
by Valeria.mokrenko
Employees Worked With
Austin
July 18, 2025
They responded quickly to my online request. We got to the price quickly and without hassle. Very efficient from start to finish. We got to the price quickly and without hassle. Very efficient from start to finish. More
by GAKERKIM
July 17, 2025
They were good. James was good too he didn’t push the extra insurance. They showed me the car James was good too he didn’t push the extra insurance. They showed me the car More
by TAMCUTE
July 16, 2025
Price was good, salesman was great, however, the financing terms were not clearly explained. They definitely are trying to get you to commit without knowing your rate. Insanity. financing terms were not clearly explained. They definitely are trying to get you to commit without knowing your rate. Insanity. More
by JAKETHESNAKE3055
July 12, 2025
Seth and staff were quick to get me qualified for a car loan and had me out in less than an hour loan and had me out in less than an hour More
by WITCHBOY1971
July 12, 2025
The service was wonderful. Everyone was so helpful and explained everything I needed to know. I definitely use the dealer again. Everyone was so helpful and explained everything I needed to know. I definitely use the dealer again. More
by MCCLANAHAN.JOYD
July 09, 2025
Took forever for the paper work to get wrote up and the truck wasn’t even ready to leave the dealership and they failed to mention the major oil leak the truck has they said there was some seepage from a g truck wasn’t even ready to leave the dealership and they failed to mention the major oil leak the truck has they said there was some seepage from a gasket but turns out to be a major leak. However the salesman was great. Wouldn’t buy something from them unless it was brand new shotty work done to it. More
by Mitch2020
Employees Worked With
July 09, 2025
I had a very good experience. Junior was very communicative and kept me in the loop the entire time. Would recommend to family and friends! Junior was very communicative and kept me in the loop the entire time. Would recommend to family and friends! More
by ELISELPN98
Employees Worked With
