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Busam Ford Lincoln
Wilmington, OH
179 Reviews
The History Of Busam Automotive
It all began in 1909 when Henry Ford's vehicle began to break down while traveling through Cincinnati, OH. Henry Ford asked around Cincinnati as to who could fix his Ford, and was immediately directed to Joe Busam's blacksmith shop. Joe Sr agreed to complete the repairs on the vehicle, and performed a job so well that Henry Ford personally asked Joe to open a service facility. Within three years Joe Busam began selling Fords and became the first Cincinnati Ford dealership! Joe Sr. operated the initial Busam Ford dealership throughout the 20's, 30's and into the early 40's until he passed away in 1946.
Representing the second generation, Joe Jr. took over the family business after returning from World War II. Joe Jr. began taking on new challenges and began selling multiple franchises throughout his tenure as dealership principal. It was an interesting mix of manufactures, many of which have come and gone including: Tucker, Packard, Rambler, Studebaker, Peugeot, Maserati, Yugo, Alfa Romeo, and Datsun (Which was later renamed Nissan). What began as a service center has now developed into three franchises including Nissan, and Subaru with two locations in Cincinnati. In 1993 Joe Jr. passed away leaving the dealership to the third generation John and Charlie.
Together they operate a forty-year old tradition and represent the oldest Nissan dealership in Cincinnati. The Busam family has continued to expand into new brands and opportunities as their father did before them. The family now continues with Joe Jr., son of Charlie, who took membership into the family tradition at an early age. Starting at the bottom and working upwards in positions, Joe currently assists in management of all three brands.
After one hundred years of service, Busam is still a family owned and operated business and strives to present the same unparalleled customer service that it did nearly a century ago. We have stood the test of time thanks to a dedicated emphasis on the importance of family values, honesty and building positive relationships within our community.
We are dedicated to offer you the opportunity to become part of the Busam Family! There is a reason why we are "The Dealer, Closest to your Heart!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 179 reviews
June 28, 2025
I brought my 2003 Van in to have the steering inspected. I also asked them to look at the ABS sensor wiring for the left front sensor that they changed a while back.The light coming on for a few minutes the I also asked them to look at the ABS sensor wiring for the left front sensor that they changed a while back.The light coming on for a few minutes then going out. The steering was fixed. I saw the bill and read they replaced the ABS module for $1200. It seems like they just threw a module at the problem without really trouble shooting it. When I test drove it the steering was much better. The ABS light stayed on. I brought it back in and a manager asked the tech if he programmed the new module. He said he didn't know that you had to program it. The manager programed it and it worked fine. It was corrected quickly but the Technician didn't seem to have trouble shot the problem and didn't seem to have ops checked it after throwing a $1200 part at it. Management did correct the problem quickly and was honest with me. More
by grunt087
Verified CustomerEmployees Worked With
June 27, 2025
Vehicle shouldn’t have been sold at this condition. It was filthy and needed service. Really disappointed It was filthy and needed service. Really disappointed More
by ABDULNASERSALEH
Employees Worked With
June 26, 2025
They were fast and thoughtful. They provided activities for my granddaughter while we waited. Appreciate them. They provided activities for my granddaughter while we waited. Appreciate them. More
by JBRUNNE6
Employees Worked With
June 19, 2025
Busam did an excellent job servicing my f-250 and getting it done in quick time. it done in quick time. More
by jwhanner787
Employees Worked With
June 14, 2025
Dealership was prompt and timely in diagnosing problems, then fixing them, very satisfied with the outcome then fixing them, very satisfied with the outcome More
by KROSE008
June 14, 2025
They had the vehicle I was looking for on the lot. Pricing was decent. Sales process was easy and efficient. Pricing was decent. Sales process was easy and efficient. More
by Mothership
June 13, 2025
I had the pleasure of dealing with Shane. He was incredibly helpful and quick on his texts. Great personality without the cheesy and annoying sales pitch. Highly suggest working with him He was incredibly helpful and quick on his texts. Great personality without the cheesy and annoying sales pitch. Highly suggest working with him More
by CoffeyJEric08
Employees Worked With
June 12, 2025
Everyone is very professional was easy to set up for an appointment. Got here about five minutes before my appointment and was out about in 50 minutes for the works. Thank you service appointment. Got here about five minutes before my appointment and was out about in 50 minutes for the works. Thank you service More
by TERRYDOUGHMAN
June 12, 2025
Everybody was very nice and helpful. They answered any question we asked. It was a very enjoyable experience. They answered any question we asked. It was a very enjoyable experience. More
by THELJOHNSON57
