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Busam Ford Lincoln - Service Center

Wilmington, OH

4.8
44 Reviews

44 Reviews of Busam Ford Lincoln - Service Center

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June 12, 2025

Everyone is very professional was easy to set up for an appointment. Got here about five minutes before my appointment and was out about in 50 minutes for the works. Thank you service More

by TERRYDOUGHMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin and Tyler
June 11, 2025

The service department there was awesome. They got me in and out of there in about two hours. I was extremely happy. More

by tuli10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Caldwell JR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Baughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Great buying experience from start to finish. The sales person helped us with running boards More

by ROBIN.SMALLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Very efficient and easy to work with. They know what they’re doing! Love the people there and they are so professional! Really has a hometown feel ! I love that! More

by ronda_crowe1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

They got me in quickly took them awhile to figure out what was wrong with my vehicle but got it taken care of. Very friendly but need to work on calling back and keeping a customer updated on what’s goin More

by HLYWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Service was excellent, people were friendly and helpful, time of service was great inconvenient. Thanks More

by dent58liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

my wife sat in the waiting area for several hours unnecessarily b/c the staff did not communicate that the work was complete. My wife alerted the staff that she would be waiting but they did not fol More

by OBOYLEFAMILY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Very friendly and helpful service department. I was on travel and the got me back on the road quickly. More

by Dougnelsonmai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

The people were polite and the work was done quickly. I don’t appreciate a word minimum. More

by bowersaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2025

Service department was very quick and easy to deal with, parts department is one of the best Ive ever seen. More

by JUSTIN_RESOR_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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