Busam Ford Lincoln - Service Center

The dealership sales department and service department were both great! I would highly recommend to anyone looking for a dealership operates fairly and doesn't create a high-pressure environment!! were both great! I would highly recommend to anyone looking for a dealership operates fairly and doesn't create a high-pressure environment!! More

Mike was a great person to work with. The repair was done in a timely manner and getting the loaner car was quick and easy. Would definitely recommend them to anyone. If I need more work The repair was done in a timely manner and getting the loaner car was quick and easy. Would definitely recommend them to anyone. If I need more work this is where I'll go. More

Did not properly repair items on vehicle to be fixed. Upon pickup of vehicle discovered further problems meant to be hidden. Upon pickup of vehicle discovered further problems meant to be hidden. More

This dealership was a blessing in disguise. They had me in and updated throughout the process. Realistic times of being complete and all. At the dealership, the techs and staff were all nice a They had me in and updated throughout the process. Realistic times of being complete and all. At the dealership, the techs and staff were all nice and smiled. Thanks for the help! More

1st time @ Busam and was impressed with how accommodating they were. Austin and I think service mgr. were easy to work with. they were. Austin and I think service mgr. were easy to work with. More

Work was done before expected. We were contacted and notified every step of the way. The service desk was very helpful and got us quotes for comparison. We were contacted and notified every step of the way. The service desk was very helpful and got us quotes for comparison. More

The dealership did not communicate with me on the cost for services, lied to me about being able to do an alignment when they didn't and then charged me over $200 for just a tire rotation job. Very poor e for services, lied to me about being able to do an alignment when they didn't and then charged me over $200 for just a tire rotation job. Very poor experience More

When are you going to update your customer waiting area? Old carpet, boxes lying around. Old carpet, boxes lying around. More

Price was good, salesman was great, however, the financing terms were not clearly explained. They definitely are trying to get you to commit without knowing your rate. Insanity. financing terms were not clearly explained. They definitely are trying to get you to commit without knowing your rate. Insanity. More

Genuinely cared about me as a customer. Took care of all my needs and made suggestions that fit my needs. Took care of all my needs and made suggestions that fit my needs. More