Buss Ford Lincoln

Had to have my 2015 Ford Fusion towed in for recall work. Todd and the boys took very good care of car and was transparent through the whole process. I especially liked the fact that I could text or call Tod Todd and the boys took very good care of car and was transparent through the whole process. I especially liked the fact that I could text or call Todd directly whenever I had questions or to ask for an update. 10/10 experience and will definitely be back in the future. More

I see so few reviews, don't know why. I went there the other day to look at a truck, was greeted by two people as I walked in the door, the sales guy Chris found the truck I was looking I went there the other day to look at a truck, was greeted by two people as I walked in the door, the sales guy Chris found the truck I was looking at and brought it right out, left me and my wife to check it all out and take it for a drive, and when done, had my trade checked out and quickly came back with an easy to understand price break down and decent off on my trade. When checking value on Carfax, their listed price was spot on, not overly high like many others. The place is clean, the people were friendly, no loud annoying music thumping everywhere, and no forcing anything to upsell. Unfortunately the truck I looked at was not what I was looking for, but the two issues I found during my drive were noted and could have been worked out in negotiations. I give Chris 5 stars, and if I find they do get the right truck I will certainly get back and work with him on it. More

Skip and the team at Buss Ford took incredible care of us. They treated us like family and made sure that we had a quality vehicle we can depend on. They went above and beyond to make sure we were taken c us. They treated us like family and made sure that we had a quality vehicle we can depend on. They went above and beyond to make sure we were taken care of! Could not recommend more! Thank you so much Skip and everyone at Buss Ford! More

Best auto buying and service experience, period! Long story short, my wife wanted a a ford edge and i wanted it to be a specific year based on reliability reasons. Within a week I spoke to 3 differen Long story short, my wife wanted a a ford edge and i wanted it to be a specific year based on reliability reasons. Within a week I spoke to 3 different dealerships as each had the ford edge in the year i was looking for. Each time the car supposedly sold right before i made it to the dealers to purchase. The last straw was the third time. I wasn't sure if they were all telling the truth or trying to bait and switch to up sell me something else. The last dealer this happened with was Buss Ford. However, Ray Silvey at Buss Ford let me know that a former customer expressed potential interest in the same vehicle earlier in the day. Being that she expressed a potential interest, technically before i did, and was a former customer they let her test drive and take the car for the night to see if she would like it. As my luck would go, she bought it. I was quit annoyed, and disappointed to say the least. Especially since this seemed to keep happening to me. Unbeknownst to me, Ray Silvey, whom had been helping me at Buss Ford went searching for a ford edge in the year i wanted but also for similar suv's as the ford edge. I wasn't interested in any and was dead set on the ford edge. Then Ray called me and was adamant i had to come in and look at a gmc acadia he found. I reluctantly did go and look at it and ended up taking him up on his offer to take it for the night to see what my wife and kids thought. This ended up being the best decision I could have made! My wife loved it, my kids fell in love with it, and it grew on me, all in one night! We went the next day and bought it! Ray went above and beyond what i expected out of any sales person. Heck none of the other dealers ever even called me back after selling their ford edges. If it wasn't for Ray we would have never bought a GMC Acadia, which is way better than the ford edge! Ray was fantastic as well as Buss Fords service! There was a minor issue that popped up on the vehicle the next day. When I brought it to Rays attention, He and Buss Ford took care of it with no questions asked. Very impressive service! This is important because i have heard horror stories of people buying a car from a dealer only to have a problem shortly after and the dealer doesn't care because its your car now. I have always hated going to car dealerships and dealing with the sales people. Because of this i tend to purchase all my vehicles privately, not anymore. All my future vehicle purchases will most likely all be with Buss Ford. It truly does feel like once you purchase a vehicle from them you are part of the family and they will take care of you for life. Great place, great employees, great service. Cant go wrong here! Purchase with piece of mind! More

Completely satisfied customer " - Susan Singer I took my car to Buss Ford for a full service oil change and during my visit a service tech (Brandon Singer) which now I now that he " - Susan Singer I took my car to Buss Ford for a full service oil change and during my visit a service tech (Brandon Singer) which now I now that he is the quick lube manager, I felt that he was very informative with me as I really didn't know what I needed. He sat with me and explained everything that I needed, so I could understand and not feel so overwhelmed being a woman. I will differently go back to Buss Ford because of that young hard worker. I think every company should teach there employee the way to talk to people that don't know much about cars. So in the future I will go to them for all my services I need done. Thank you Brandon Singer your a awesome worker More