Buster Miles Ford

Professional, well tuned staff Most pleasant business experience I've ever experienced in a car dealership. Friendly, courteous and knowledgeable in specifics of car I was intereste Most pleasant business experience I've ever experienced in a car dealership. Friendly, courteous and knowledgeable in specifics of car I was interested in. No pressure appreciated. More

Worth the drive Although I live about 90 miles from Buster Miles, Frank Gibson arranged to have a used 2014 Transit Connect driven to my home for a test drive. In ret Although I live about 90 miles from Buster Miles, Frank Gibson arranged to have a used 2014 Transit Connect driven to my home for a test drive. In return, I drove to Buster Miles to complete the purchase, with some minor trim work to be done on the inside. After an unsuccessful attempt to have the sub-contractor ship the missing pieces.to the dealer for replacement, Buster Miles replaced a much larger interior Ford assembly at no cost. Thank you Frank, Buster Miles (RIP), and the dealership staff. More

Satisfied Custimer My buying experience was very pleasant and an easy transaction. Leslie , Tommy and Curries were spot on with what I was looking for and what I wanted My buying experience was very pleasant and an easy transaction. Leslie , Tommy and Curries were spot on with what I was looking for and what I wanted to finance. Thanks for an enjoyable purchase. Clyde More

Outstanding and accommodating service I had an outstanding experience working with Tim, Curtis and Leslie. Leslie was more than accommodating in assisting with picking out the right vehicl I had an outstanding experience working with Tim, Curtis and Leslie. Leslie was more than accommodating in assisting with picking out the right vehicle and connecting me with Tim, whom was an outstanding salesman. He did not pressure me, like many car dealerships tend to do, but helped me pick the best vehicle that fit my needs. Curtis then helped me find a financing and warranty plan that accommodates my financial needs. Everyone was overly friendly and more than willing to help me. It was a pleasant experience, and I will certainly be back for my next purchase! hats off to a great GM, Mim as well. More

First service on new escape First service on a new Escape. regular service just. fine. Still have an issue on downshifting while in cruse. Noticeable hesitation while in top ge First service on a new Escape. regular service just. fine. Still have an issue on downshifting while in cruse. Noticeable hesitation while in top gear to lower gear and again up to top gear , will have it looked at further. More

Above and beyond service!! My husband and I had been in the market for truck for a very long almost two months. We had dealt with dealers trying to find the perfect fit for us w My husband and I had been in the market for truck for a very long almost two months. We had dealt with dealers trying to find the perfect fit for us with no success. Then we found the perfect truck for us that had everything we had been looking for at Buster Miles Ford in Heflin, AL. Having looked at options further than 500 miles away this was a blessing being that it was less than 50 miles away. after to check the availability of the vehicle, the Internet sales representative made the process of purchasing the truck so painless. She was so helpful and got everything inline for us to be able to just come and sign for the truck. When we got to the dealership the sales representative she placed us with went above and beyond in streamlining the process. He took the time to explain every detail and stayed late to help us being that it was the end of their day before we could get there. Our sales representative and the financial manager gave such personable service. They went out of their way to make us feel comfortable and were so friendly it was like we had known them for years. All in all the entire experience was so easygoing and painless it was a great end to a very long search. The customer service they provided was some the best we've ever experienced. More

Great customer service Was early for my appointment. Would rather sit an visit friendly people than shop and spend money. Even though I was early the guys in service gotten Was early for my appointment. Would rather sit an visit friendly people than shop and spend money. Even though I was early the guys in service gotten done in their fabulous 30 minute time for the works package. More

Experience Great customer service. Everyone there was really kind and wanted to help anyway possible. I have already recommended family & friends. Tony, Tommy, & Great customer service. Everyone there was really kind and wanted to help anyway possible. I have already recommended family & friends. Tony, Tommy, & Curtis were all wonderful. Very helpful and informative. Excellent experience! More

Purchase of F-150 I had a very good experience shopping at Buster Miles Ford. First I talked to Becky and told her I'd like to see Mickey, if possible. Mickey was at t I had a very good experience shopping at Buster Miles Ford. First I talked to Becky and told her I'd like to see Mickey, if possible. Mickey was at the Chevy Dealership but he came right over. We picked out a F-150 XLT that I liked. The price was good and it was an enjoyable experience visiting the dealership. The Finance guy was professional and courteous. It went quickly and efficiently. johnny P. More

Service Experience Excellent service, makes owning a Ford a true pleasure. I owned BMWs prior and loved the service, and support. Buster Miles is a local dealership an Excellent service, makes owning a Ford a true pleasure. I owned BMWs prior and loved the service, and support. Buster Miles is a local dealership and goes the extra mile to make the purchase and service experience excellent. Salesman took care of the before and after sale. Would recommend Buster Miles Service as well as Chase Harris for sales. More