Butler GMC

Buying a car here was very quick and easy. Kurt was very honest and helped us through the whole process. I will buy my next car here for sure! honest and helped us through the whole process. I will buy my next car here for sure! More

I would recommend Kurt to my friends for his patience and understanding of my needs and wants for a used car. He picked the perfect match for me. understanding of my needs and wants for a used car. He picked the perfect match for me. More

Kurt is outgoing and helpful, Kurt put my mind at ease. I have difficulty with making a discussion! I will use this dealer again, and hope to work with Kurt "Great Asset". Heidi Isidro Peabody Mass have difficulty with making a discussion! I will use this dealer again, and hope to work with Kurt "Great Asset". Heidi Isidro Peabody Mass More

I went in to the dealership for warranty work. It was the first time I was back in almost two years, because of a prior bad experience. The service department staff was exceptional. I realized that it was no first time I was back in almost two years, because of a prior bad experience. The service department staff was exceptional. I realized that it was not the same company. SO, I purchased a new vehicle. More

I was looking for a STRESS FREE CAR BUYING experience, so I started by leaving my family at home. I wasn't sure that stress free car shopping was even possible but to my amazement I was able to do that with I started by leaving my family at home. I wasn't sure that stress free car shopping was even possible but to my amazement I was able to do that with the help of James Shaughnessy! He really took the time with me to go over all my options so I could get what I truly wanted. I am happy that I made the choice to work with him and would highly recommend Jim to anyone car shopping. In addition to Jim, the entire staff was helpful and efficient in doing their jobs. Crystal Cunningham made the boring paperwork almost pleasant. lol The business and service staff were also very professional. After purchasing many vehicles over the years, this was my best dealership experience yet. Thanks again, Jim and staff. More

I felt that my salesman and the manager worked with me on my vehicle purchase to get the vehicle that I wanted. Mr. Shaughnesy was not the pressuring or intimidating type, which I have experienced at other d my vehicle purchase to get the vehicle that I wanted. Mr. Shaughnesy was not the pressuring or intimidating type, which I have experienced at other dealerships, The staff was a pretty down to earth group. The manager actually took the time to step out and wish me well on the purchase. I would recomend this dealership. More

I have purchased several cars in my life from several new / used dealerships. James Shaughnessy was my Sales Rep. He made me feel comfortable, he treated me like a friend before, during and even after the sa / used dealerships. James Shaughnessy was my Sales Rep. He made me feel comfortable, he treated me like a friend before, during and even after the sale. He explained everything in detail about my new truck. He never made me feel like I was wasting his time. I got a xxxx of a good deal on this purchase and if I ever decide to purchase another vehicle, I would ask for James. I would recommend him to EVERYONE!!!!. Thanks again James. God Bless. † More

Most misleading advertising I've ever seen - got a mailer that actually had both me and my wife believe we had won some money. Called to confirm - we were right according to the guy on the phone, come mailer that actually had both me and my wife believe we had won some money. Called to confirm - we were right according to the guy on the phone, come on in and collect. We got there and it was a gimmick. Owner/GM knew exactly where on the fine print he had to point, and the fine print was just as misleading. He then tried to kick me out of the store for being upset and lashing out a bit - probably used to it that day though. Drove over an hour to get there to be treated like a fool. I guess he needs to get as many people in there as possible, regardless of how misleading the tactics are. I've never been so angry in my life. More

This past thursday my 2010 GMC Sierra with only 29,000 miles on it began running very rough! The engine light came on, along with messages advising to service the Stabilatrac, Traction Contral and that th miles on it began running very rough! The engine light came on, along with messages advising to service the Stabilatrac, Traction Contral and that the engine had powered down. The vehicle would not go past 1500rpm and no faster than 30mph while the vehicle was jerking in gear! I was pretty close to my house so I drove it home and contacted Mickey in the service department. This was around 3:30pm, Mickey had a tow truck at my house by 6:00pm and had lined up a rental car for me if so needed. Mickey explained to me that it sounded like the sensor for the throttle control and they had the item in stock. I had explained to him that I work 3rd shift and have my children to get to school the next day. Mickey assured me that my vehicle would be made a priority and they would fix the problem asap. I received a call from the service manager Nuno around 7:30pm informing me my vehicle was ready for pick up. At this point my children were already in bed sleeping so Nuno attempted to make arrangments to drop it off to me that night, but because they closed at 8:00pm most of his staff was already gone and it was inpossible. As promised Nuno had two staff members drop my truck off to me in Douglas which is probably 25 minutes from his dealership. This was an issue covered by warranty and they treated me like I was thier only customer, even though it was a pain to lose my truck for even a short period of time they more than made up for the inconvenience!! GREAT JOB GUYS!!! I More

Great experience. All were friendly and helpful. Deal went quickly and professionally. Have done business with Patriot before and will recommend to others and return again for next purchase. went quickly and professionally. Have done business with Patriot before and will recommend to others and return again for next purchase. More