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Butler GMC

Charlton, MA

4.3
145 Reviews

104 Sturbridge Road

Charlton, MA

01507

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145 Reviews of Butler GMC

July 15, 2023

After taking over for the previous owner Justin and his team provided me with great service and sale Thank you. More

by osborne999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin new general manager 5 stars., Jason Watkins
July 15, 2023

Justin and Jason are both experts in their field, very respectful, knowledgeable, and helpful. I was able to get in a brand new vehicle very fast, easy, and with no issues. Would highly recommend this dea More

by dylankeddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Watkins
July 15, 2023

They were very professional, Justin and Jason were the best guys I’ve ever dealt with for buying a vehicle. I will absolutely buy my next truck from them! More

by lknight1379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin , Jason Watkins
July 01, 2023

Service department great people working there! They know what they are doing and understand your needs More

by sciarafdrjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ in the service department
June 28, 2023

Service department is great! Service department manager very professional, very informative and straight forward. They have been very accommodating to me. More

by vonhoenig79
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russ
June 28, 2023

Great people to have service my vehicle will keep going back for service. Thanks everyone More

by DAVINBRENDA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt
June 21, 2023

Multiple times I've tried to make a service appointment for my truck. The service manager is so rude and obnoxious I ended up telling him forget it and walked out. I am a retired GM certified class A tech More

by GMP1968
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Service manager
June 13, 2023

My preferred dealership. Will not allow Diamond Chevrolet goup anywhere near my truck. Mcgee it is. Employee turnaround is quite alarming though. More

by JACHD17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown in service. Turnaround issue
May 02, 2023

Ross hooked us up with a great deal on a great condition Jeep Compass and Steve helped us keep it in budget with awesome coverage. Thank you guys! More

by nfelaco21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Thomaszewicz
April 18, 2023

This places is the worst. No management at all. Amanda in the office is the only reason I didn’t have to call my lawyer. Took them 3 months to send me a check. They took two m More

by epersip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve