Butler Nissan

Excellent customer service Nissan and I have had a long standing relationship. From me purchasing 8 vehicles to getting each serviced at the dealership. Staff knows me by name a Nissan and I have had a long standing relationship. From me purchasing 8 vehicles to getting each serviced at the dealership. Staff knows me by name and always provides excellent customer service. I bought a new car last week and Gary aka GT did an awesome job. I got my previous car serviced and Hunter was great at making sure I was satisfied with the services and got me to work on time. More

Cold Customer Service Purchased car on 07 11 17. Filled credit app but decided to do cash at finance table. Was told by Mr. Harper to save money in bank for interest. Re Purchased car on 07 11 17. Filled credit app but decided to do cash at finance table. Was told by Mr. Harper to save money in bank for interest. Returned first thing the following day to pay with my checkbook but was told to wait till I received my payment coupons because it was a lot of paperwork to go over. Was told by Mr Solomon who made a $900 miscalculation, who gave me his word on the price.. A few minutes later found out it was the wrong amount. I refused the car and walked out leaving the keys. He further told me that my credit would be messed up and my car was being abandoned. Later spoke to the GM who told me that I was looking to get something for free. Being as hurt as I was by his disrespect I sobbed and sobbed within the entire conversation but he continued to ask if I wanted him to take the car to the back for repossession. How rude!! I found out thAt I forgot my checkbook there within my haste to walk out and they never bothered to contact me. I was looking everywhere for it. They later gave it to my husband when he went for my keys to my new car. The salesman was great though, Mr. Dalton. More

15,000 mile check The experience was great. I was greeted with a smile and all of my concerns were met. No further comment until the next experience which is due in a The experience was great. I was greeted with a smile and all of my concerns were met. No further comment until the next experience which is due in a few months. More

VERY GOOD WORK AND WOULD RETURN! I LIKE THE ATTITUDE OF THE WORKS AND THEY ARE HELPFUL AND UNDERSTAND THEIR PRODUCT. WILL RETURN AS NEEDED WORK AND WOULD RETURN! I LIKE THE ATTITUDE OF THE WORKS AND THEY ARE HELPFUL AND UNDERSTAND THEIR PRODUCT. WILL RETURN AS NEEDED More

AVOID AT ALL COSTS!!! Avoid at all costs!!! After 4 days my new Nissan Frontier broke down and I had it towed to the nearest dealership, which was Butler Nissan, due to a d Avoid at all costs!!! After 4 days my new Nissan Frontier broke down and I had it towed to the nearest dealership, which was Butler Nissan, due to a defective part. Rude, unprofessional and uncaring. The first 8 days of ownership of a brand new truck and 4 of them it was in the service department. No loaner car. No rental car. They did not care how I got home since the truck was towed in, or How I was supposed to get to work. Employees are either poorly trained or just liars. I thought it might be a few bad employees until I spoke with the general manager. After days of trying to reach him and leaving many messages, ( he seems to take days off a lot or leaves really early), I finally got him on the phone. He says, "I don't care if your truck is 4 days old or 4 years old, if you didn't buy it from my dealership, it's not my problem. Loaner cars are for people that bought here." Obviously the poor and uncaring attitude of the employees comes from the top.. I now drive to Childre Nissan in Millegeville just to get my oil changed and I tell everyone to avoid Butler Nissan. More

Great deal even from out of town. I had a great sales lady Erin. I have bought several cars over the past four years. I've never been so pleased with a dealership. I had my deal done o I had a great sales lady Erin. I have bought several cars over the past four years. I've never been so pleased with a dealership. I had my deal done over the telephone because I live out of town. And everything was what I expected when I got there. More

Very good experience Everyone is very nice. Very helpful and knowledgeable. They alway go out of there way to help. I don't know what eles to say. I went in for an oil cha Everyone is very nice. Very helpful and knowledgeable. They alway go out of there way to help. I don't know what eles to say. I went in for an oil change and check up. As my car now has9000 miles on it. The people her are always helpful. More

Horrible Customer Service The Sales person & manager were trying to sell the same car I was there to possibly purchase to someone else at the time & when we arrived at the deal The Sales person & manager were trying to sell the same car I was there to possibly purchase to someone else at the time & when we arrived at the dealership in the beginning no one came to help we had to go & find someone. More

Review It was an overall good experience. They always wash the car, but the guys that do it do not put much effort into it. Gt is a great sales guy and servi It was an overall good experience. They always wash the car, but the guys that do it do not put much effort into it. Gt is a great sales guy and service guys are too!!!! More

Great Service! Great service! Ronnie was friendly and nice and very professional! There was not enough time to have the car washed but I will schedule another appoin Great service! Ronnie was friendly and nice and very professional! There was not enough time to have the car washed but I will schedule another appointment to also have that done soon. Thanks! More