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Butler Toyota - Service Center

Macon, GA

4.8
791 Reviews

791 Reviews of Butler Toyota - Service Center

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January 04, 2022

I received great customer service from Larry and the shuttle lady (Mrs. Shawn) was exceptionally nice. The efficiency and quality was great. I will be back for future service. More

by Tracey323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Butler
Jan 10, 2022 -

Butler Toyota responded

Thank you for the feedback, Tracey! We look forward to working with you in the future. Thank you again for the 5 stars!

December 31, 2021

My service rep was professional, insightful and very informative about my car care needs. He was kind and showed concern when discussing safety concerns dealing with my vehicle. More

by Latonya T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Turner
Jan 03, 2022 -

Butler Toyota responded

Thank you for the feedback, Latonya! We are happy that we could help in any way possible. We hope you had a great New Year's Eve, and Happy New Year!

December 29, 2021

Brian Hatfield is GREAT!!!! The best ever Service Advisor and very helpful, will definitely be back. More

by casino2322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hatfield
Jan 03, 2022 -

Butler Toyota responded

Thank you! It was a pleasure working with you. Make sure to come see us again for all your service needs. Happy New Year!

December 28, 2021

Great service especiallly shuttle person and Larry in the Service area. Efficient and quality service. .. every time!! More

by mrsresha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 03, 2022 -

Butler Toyota responded

Thank you for the kind words. Larry is a great asset to our service team. We are happy to hear about your experience with us. Come back anytime. Happy New Year!

December 26, 2021

Great service.. Knowledgeable staff. Everyone was very nice and spoke to us. Wait time was reasonable. More

by lgeezie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Jan 03, 2022 -

Butler Toyota responded

Thank you for allowing us to earn your business! We appreciate the feedback.

Sep 18, 2022 -

lgeezie7 responded

Thanks for a job well done.

December 25, 2021

Always excellent service when I come in! I waited till last minute but they took care of me even though it was Christmas Eve. More

by KoaiFrijolero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Jan 03, 2022 -

Butler Toyota responded

We are glad we could help out in any way possible. Thank you again for stopping by!

December 23, 2021

The customer service was very good and I would tell anyone to visit this dealership. More

by Amos Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : McCall Fuller, Randy Butler
Jan 03, 2022 -

Butler Toyota responded

Thank you for allowing us to earn your business!

December 23, 2021

I was in Service Dept for recall repair. Called to set up appt - was told who service writer would be and was followed up with email detailing everything discussed. A shuttle was available to bring me ho More

by Dc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Turner and Shuttle driver
Jan 03, 2022 -

Butler Toyota responded

Thank you for the positive feedback and for choosing us for your service needs. Happy New Year! Come back and see us.

May 28, 2021

Great fast service. Was very professional and nice waiting area also fir customers to sit. I would recommend any day to anybody needing their car worked on More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam in service
Jun 03, 2021 -

Butler Toyota responded

Thank you for the feedback Linda! We are happy that you enjoyed your time here. Come again!

May 14, 2021

Butler Toyota always provides a happy and positive experience. Their service personnel are outstanding and from start to finish make me feel valued. I am on my fourth vehicle from Butler and couldn't More

by sanders_am
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Jerry & Larry are the best!
May 18, 2021 -

Butler Toyota responded

Thank you for sharing your experience with us. Have a wonderful rest of your day!

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