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Button CDJR

Kokomo, IN

Overview
Employees
Reviews
Vehicles
4.6
1,067 Reviews
Your automotive needs are our first priority here at Button Motors Inc, conveniently located in Kokomo, serving Marion IN, Peru IN, Logansport and Wabash IN. We house plenty of popular Chrysler, Dodge, Jeep and Ram vehicles which includes new Chrysler Pacifica, Dodge Charger, Jeep Grand Cherokee?, Wrangler? or Ram 2500, and we're sure you'll find the one that fits your needs. Looking to save on your purchase? There are many used car, truck or SUV options that fit within all budgets, and we have many to choose from!
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1220 E Blvd

Kokomo, IN

46902

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Showing 1,067 reviews

December 18, 2024

Jada Great service advisor quick to get the vehicle done quick . Make sure we’re satisfied More

by robertwussow22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
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Dec 20, 2024 -

Button CDJR responded

Thank you for your feedback! We're delighted to hear that Jada provided such excellent service and ensured your satisfaction. We’ll be sure to share your kind words with her. We appreciate your business and look forward to serving you again!

December 18, 2024

Great customer service. Very helpful to help resolve issues. Willing to go the extra step to make sure you’re satisfied. More

by Mckinstry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
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Dec 20, 2024 -

Button CDJR responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience and that our team could help resolve your issues. Going the extra step for our customers is what we strive for. We appreciate your support and look forward to serving you again!

December 18, 2024

Excellent service i was there early to drop off before work, they got it ready before I had to be at work. I really appreciated not having to leave it. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lechner., Erika Tobin
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Dec 20, 2024 -

Button CDJR responded

Thank you so much for your kind words! We're glad we could accommodate your schedule and have everything ready for you before work. We appreciate your trust in us and look forward to helping you again!

December 18, 2024

Disappointed that they didn't cover my windshield that was damaged. Found once driven home . 😢 More

by Melissa Edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carroll
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Jan 02, 2025 -

Button CDJR responded

We’re truly sorry to hear about the windshield and understand how disappointing this must be. We take such concerns seriously, and we apologize for the oversight. It’s our goal to provide thorough service and ensure that all aspects of your vehicle are properly handled. Please reach out to us directly so we can investigate the situation further and discuss how we can assist with the damage. We want to make this right for you, and we appreciate your feedback in helping us improve our service. Please reach out to mike.lupoi@drivechariot.com

December 16, 2024

Mari was wonderful! And very helpful with scheduling and getting me in quickly! Thank you button! More

by abby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Button CDJR responded

Thank you for your great feedback! We're so glad Mari was able to assist you and get you in quickly. We appreciate your kind words and are happy to have been of service. See you again soon!

December 16, 2024

Easy to work with, very thorough and professional. Pleasant experience and will definitely continue with Button. More

by ch1
Recommend Dealer
Yes
Employees Worked With
Mark Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Button CDJR responded

Thank you for your kind words! We're thrilled to hear that you had a pleasant experience and found our team thorough and professional. We look forward to continuing to serve you at Button!

December 15, 2024

Button Dodge is a great place to get service for your vehicle and is the only place that I will go to for work on my car and truck. Highly recommend this dealership! More

by vpurciful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for your amazing recommendation! We're honored to be your go-to place for vehicle service, and we truly appreciate your trust in us. We're always here to provide the best care for your car and truck!

December 14, 2024

The best thing I can say is everyone is polite and helpful I had a young girl help me in service bay. She’s so nice friendly polite helpful…….i was impressed. Any time I talk to Mike Lapouy he’s frie More

by wdconaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jada Critchlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mari Whaley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kolton Sandefur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero, Erika Tobin
Report | Print
Dec 16, 2024 -

Button CDJR responded

Thank you for sharing your experience! We’re so glad to hear that our team, including the young lady in the service bay and Mike Lapouy, left such a positive impression. Politeness, friendliness, and helpfulness are always our top priorities, and we’re thrilled to have earned your trust!

December 14, 2024

Buy back my 2024 Jeep Wagoneer L. It is a lemon. A vehicle with 12000 miles should not be in the dealer every time you turn around. More

by k.byrd13088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garritt Stryker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Belt
Report | Print
Jan 02, 2025 -

Button CDJR responded

Thank you for sharing your concerns. We are truly sorry to hear about the issues you're experiencing with your 2024 Jeep Wagoneer L. A vehicle with only 12,000 miles should absolutely not require frequent visits to the dealership, and we completely understand your frustration. Please know that we take these concerns seriously, and we'd like to assist you further in addressing the situation. We recommend reaching out directly to our management team so we can investigate the issues with your vehicle and explore possible resolutions, including any buyback options that may be available. Please email kim.bush@drivechariot.com and mike.lupoi@drivechariot.com. Your satisfaction is important to us, and we are committed to resolving this matter in a way that restores your confidence in your vehicle and our service. Thank you for bringing this to our attention.

December 14, 2024

It was a very seamless transaction and I appreciated the service provided when I needed to replace my Jeep that was totaled, More

by lizkmmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika Tobin
Report | Print
Dec 16, 2024 -

Button CDJR responded

We're so sorry to hear about your Jeep, but we're glad we could make the replacement process seamless for you. Thank you for your kind words about our service – we’re here to help whenever you need us!

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