Button CDJR

We were treated very fairly, and the overall experience was very smooth. Did have one glitch, but they took care of it very quickly. Trent Armstrong was excellent at ensuring we were happy with everything, was very smooth. Did have one glitch, but they took care of it very quickly. Trent Armstrong was excellent at ensuring we were happy with everything, and did not pressure us at all. More

I appreciate the easy oil change service and the ride home and back. The full written service reports are helpful. home and back. The full written service reports are helpful. More

Work done as requested and on time. Explained what was done and the serviced rendered Explained what was done and the serviced rendered More

Checking in is easy and convenient, wish wouldn't get pressured to buy air filters when getting oil change pressured to buy air filters when getting oil change More

Button Service was excellent. They were very helpful in diagnosing the problem with my vehicle and explaining different options for repairing it. Mari Whaley was fabulous to work They were very helpful in diagnosing the problem with my vehicle and explaining different options for repairing it. Mari Whaley was fabulous to work with. She is very knowledgible and extemely focused on providing the best service possible for her customers. More

Couldn’t address radio concerns that I have had car in for multiple times and complained about for past 3 years and now told nothing they can do b/c warranty up. Still having transmission shudder after ta for multiple times and complained about for past 3 years and now told nothing they can do b/c warranty up. Still having transmission shudder after taking it in twice now and paying for 2nd transmission service even though it wasn’t due yet and getting shudder fixx put in and I do have warranty to cover transmission. Still not happy that car was not repaired correctly by body shop and lights were not working correctly causing us not to be able to drive the car safely and we had to pay out of pocket for a rental car for 3 months until we got Mike Lupoi involved to finally get car/lights fixed. Never got reimbursed a dime for the $6,342.39 rental car charges for all that time. Due to my job of transporting special needs clients in my car, it is checked for lights working properly by my employer and has to be signed off and it couldn’t be from October to February leaving me NO CHOICE but to pay for rental car or NOT be able to work. Then in March was told I had to have toe link replaced and we requested part back b/c made no sense to us for it needing replaced when alignment would have just been completed on car and no issues. Part in fact showed it did not need replaced so another $500 I should have never came out of pocket. About every other time I have to reach out to a manager or to Mike Lupoi when my car is there. I do appreciate Mike and his assistance and do trust him to get things made right. However I am not happy about my car’s current radio and transmission problems or the fact I have never been made right in regards to the rental car or toe link. More

Bright, clean, and the staff is well informed. They are knowledgeable of all deals and recalls.There lot is usually full of vehicles for sale. Their service department is amazingly well informe They are knowledgeable of all deals and recalls.There lot is usually full of vehicles for sale. Their service department is amazingly well informed on deals,sales etc. More

Great service, friendly attendants and certified staff. I value the knowledge of the staff and trust them with the maintenance on our in-warranty vehicles! I value the knowledge of the staff and trust them with the maintenance on our in-warranty vehicles! More

Very quick and courteous service! My car repairs were done within hours the same day! My car repairs were done within hours the same day! More

Personnel are always kind, efficient and on time. I am thankful that they do their best every time I am there on my vehicle. I am thankful that they do their best every time I am there on my vehicle. More