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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
571 Reviews

571 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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October 10, 2024

lacked a little communication between body and service departments but work that was performed was good More

by def22098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a good experience. Let us know what we can do to earn a 5 star!

October 10, 2024

Advisor very informative very knowledgeable courteous. Car was ready when promised Car was returned in a timely manner More

by diamondshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

October 10, 2024

I had several things wrong with my Jeep and they were able to get it fixed in the timeframe I needed. More

by ciadowd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

October 08, 2024

My appointment was 10:15 Friday didn't get looked at till Saturday! Overbook me. More

by b.tinsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

October 07, 2024

it was good I like it it was fast and perfect i recomend it to eneboddy More

by jeyy0321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 08, 2024 -

Button CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

October 07, 2024

Highly recommended using this company, convenient, and is able to preform the task the 1st time. More

by olectric101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 08, 2024 -

Button CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

October 07, 2024

I have a fleet vehicle and asked ONLY to fix the starter button. Not only was that not done, the dealership also didn’t bother to call me to tell me that my estimated “by the end of the day” was not going t More

by PMech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

October 07, 2024

The service rep was quick, friendly, and helped me get a discount on the service for my car. No push or pressure to get additional work that was needed, done. More

by t8539de
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika (Saturday 10/05/24)
Oct 08, 2024 -

Button CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

October 07, 2024

They have been doing a great job for me and I really appreciate it. Garritt is awesome at making you feel important. Erica Tobin was friendly and took care of my tire issue and my oil change in a timel More

by jtobin54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Tobin
Oct 08, 2024 -

Button CDJR responded

Thank you so much! We're thrilled to hear about your great experience. We look forward to seeing you again soon!

October 07, 2024

Garrett was amazing! Upbeat and very informative. During the week no one responded.to me. Just wanted a few answers ahead of my appointment. Had never been there before. More

by tpjshel01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Stryker. I give him a 5 star rating. He really was amazing., Matthew Yero
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a good experience. Let us know what we can do to earn a 5 star!

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