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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
555 Reviews

555 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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September 30, 2024

Very prompt on my oil change. Courteous and professional. Kept me updated on the progress More

by cherylarion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erika Tobin, Matthew Yero
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 30, 2024

This dealership is very busy both in sales and service. It is also quite expensive for the common man. For example, $347 for a new battery installed. More

by e411team
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 30, 2024

They don't know how to treat other employees of the company. They used to but don't now More

by brockus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

September 30, 2024

From the scheduling to the service advisor they were pleasantly accommodating. I changed weather I was going to wait with the truck or take a shuttle with them 3 times and they were fine with either cho More

by Mikedemirg76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 30, 2024

There not gonna do what u want but what they want but also could do what I asked them too. But the first time didn’t attempt to do what I asked and did their own thing then had to take it back bc of that More

by jamesgray978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Carroll
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

September 29, 2024

Picked up dropped of service was amazing Everyone one was kind and very helpful Thanks More

by williamhyden10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 29, 2024

The ladies that check you in & out are friendly & knowledgeable. They always have a Porter to take you home, work or wherever you might need a ride too. I bought my 1st Dodge when I moved to Kokomo i More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt is wonderful
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 29, 2024

I think Mrs. Shannon is a great service advisor. My issue, I moved to Indiana in July 2024 and as of September I’ve spent over $3,000.00 on maintenance and I find More

by verteransuicideawarenessjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

September 29, 2024

Very helpful in answering my questions. Although I haven’t been called back to get my shroud replaced that was supposed to be ordered. More

by mkeck26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 28, 2024

Jada did a Fantastic job, happy with warranty work completed by button. Hope i have no more problems with my engine oil cooler ! More

by ian_tyler95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

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