Button Chrysler Jeep Dodge Ram - Service Center
Kokomo, IN
555 Reviews of Button Chrysler Jeep Dodge Ram - Service Center
Very prompt on my oil change. Courteous and professional. Kept me updated on the progress Courteous and professional. Kept me updated on the progress More
This dealership is very busy both in sales and service. It is also quite expensive for the common man. For example, $347 for a new battery installed. It is also quite expensive for the common man. For example, $347 for a new battery installed. More
They don't know how to treat other employees of the company. They used to but don't now company. They used to but don't now More
From the scheduling to the service advisor they were pleasantly accommodating. I changed weather I was going to wait with the truck or take a shuttle with them 3 times and they were fine with either cho pleasantly accommodating. I changed weather I was going to wait with the truck or take a shuttle with them 3 times and they were fine with either choice, because they still got my truck worked on in a timely fashion. They presented me with options for other work, however minor, without pressuring me to get it done. Also, I asked for new tire options,which they printed out so that I could make a prudent choice on my own terms. Thank you Button for your professionalism. More
There not gonna do what u want but what they want but also could do what I asked them too. But the first time didn’t attempt to do what I asked and did their own thing then had to take it back bc of that also could do what I asked them too. But the first time didn’t attempt to do what I asked and did their own thing then had to take it back bc of that now I’m down 400 and probably still not fixed More
Picked up dropped of service was amazing Everyone one was kind and very helpful Thanks was kind and very helpful Thanks More
The ladies that check you in & out are friendly & knowledgeable. They always have a Porter to take you home, work or wherever you might need a ride too. I bought my 1st Dodge when I moved to Kokomo i knowledgeable. They always have a Porter to take you home, work or wherever you might need a ride too. I bought my 1st Dodge when I moved to Kokomo in 2016 I would recommend to anyone ♥️ More
I think Mrs. Shannon is a great service advisor. My issue, I moved to Indiana in July 2024 and as of September I’ve spent over $3,000.00 on maintenance and I find Shannon is a great service advisor. My issue, I moved to Indiana in July 2024 and as of September I’ve spent over $3,000.00 on maintenance and I find that to be unacceptable. It shouldn’t cost over $600 to change my oil and fuel filter, I can do it in my driveway in less then 120 minutes. It takes you guys all day sometimes? So glad my warranty is finally up, as it seems like Button nickles and dimes customers to keep coming back. As of now, I’ll be looking for an alternative mechanics to work on my Gladiator. It’s also SUPER annoying to keep sending any customer these surveys, one is plenty. Now since you’ve harassed me for a review for months, it’s not going to be the one you want. More
Very helpful in answering my questions. Although I haven’t been called back to get my shroud replaced that was supposed to be ordered. Although I haven’t been called back to get my shroud replaced that was supposed to be ordered. More