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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
686 Reviews

686 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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October 30, 2024

Very good attention from the front desk agent. The facility is very comfortable and there is a good waiting area. More

by Arturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 30, 2024

Button was very good to work with. They met our needs and followed up with us. More

by whodey93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Finley, Chris Belt, Matthew Yero
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 30, 2024

When I took my car to be serviced, the gentleman was super efficient and helpful, the valet was quick and friendly! At first they said 5 hours but was able to get it done in less than 2! Thank you Mark More

by deniselw5661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Wilkerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 29, 2024

They did my service in a timely manner and I was very pleased with the work they had done. More

by ebonicateyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 29, 2024

No issues with service. Very accommodating. Great communication and shuttle while the vehicle was being serviced. More

by ahendryx22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

Koltom did a fantastic job of keeping me informed and doing whatever he could to make sure my vehicle was ready in time. More

by colin.maclaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolton Sandefur
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

Prompt, courteous, and follows up on service dot dot dot dot dot dot dot dot dot More

by dacord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mari whaley
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

If you can find somewhere else that’s reputable and doesn’t cost and arm and a leg I’d do it. Every time I come in here they seem to randomly increase their prices. You can never walk out of here witho More

by cyle15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jada critchlow, Matthew Yero
Dec 16, 2024 -

Button CDJR responded

Thank you for sharing your experience, and we sincerely apologize for the frustration this has caused. We understand how important transparency is when it comes to pricing, and we’re sorry that there was a lack of communication regarding out-of-pocket costs. We take your concerns seriously and will work to improve communication with our customers about costs before any work is done. We truly appreciate your feedback and hope to regain your trust by offering a more transparent and fair experience in the future. If you’d like to discuss this further, please don’t hesitate to reach out directly.

October 28, 2024

Always very accessible and they are very good at what they do thanks very much More

by shovelpan67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

October 28, 2024

I appreciate this dealership for their pick up service from KTP to the dealership. All I have to do is call and set up a pick up for my Jeep when it's time for the oil change, very convenient and much app More

by bigrednitro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change dept, I think her name is Mary
Nov 01, 2024 -

Button CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

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