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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
568 Reviews

568 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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September 24, 2024

Great service for my vehicles, great attention to the customer , and no complains on the work they do More

by jaime.terron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 23, 2024

No problem with the dealership. Just an outlandish quote for a new tire. Very upset that no spare was included in my new Compass. More

by melaineh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your review, we're thrilled you had a good experience. Let us know if there is anything we can do to make it a 5 star!

September 22, 2024

Excellent customer service and extremely hard working and caring staff. The General Manager, Mike Lupoi goes over and above time after time. More

by tveach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi, Chris Belt, Miranda Armstrong, Matthew Yero
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 21, 2024

Fast and courteous service. .. All personnel we encountered were very professional. Definitely a fantastic experience. More

by tinman0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 21, 2024

Service is quick. Simple. Easy. Leave my vehicle clean inside. I like the oil change deal. More

by tmiller7700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary??
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 20, 2024

They tried to tell me I needed repairs that I did NOT need — they mentioned issues from the last time I had my vehicle there — but I had already had those repairs done by an independent mechanic before b More

by Mikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica Tobin
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

September 20, 2024

Very poor time estimates, was told they would get my oil change and tires rotated right away. 2 and a half hours later. I saw my truck make it's way into the service bay. 3 hours for a tire rotate and oil c More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young girl service tech only.
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

September 20, 2024

The service associate Jada was very prompt and courtesy. Took care of the service issues. When my car was finished she contacted me. I will return for future maintenance. More

by wntvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADA CRITCHLOW
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 20, 2024

The people there were very nice helpful, and the service was very quick and they kept you update on your vehicle More

by aulgur17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 18, 2024

Out standing job quick and done fantastically can’t say how much more I was pleased More

by alextrent1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jada, Mike Lupoi, Nick Kersey, Matthew Yero
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

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