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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
681 Reviews

681 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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October 21, 2024

Button did an amazing job getting my car in quickly and providing me with transportation while they were working on my car. They did good work and completed everything I asked them to do. They were very co More

by jewels32000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 20, 2024

They have always taken good care of us. The people that work there are very friendly. More

by dlcoffman64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrltt Stryker
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 20, 2024

Dealer is outstanding. .you don't have to ask any questions. They will tell what's going to happen when they are working on our jeep.You offer us a comfortable place wait f More

by carolshale88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 19, 2024

Have fixed my truck for a year now and no complaints always make it one for me and my work schedule More

by mattandorfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 19, 2024

Service department has been good. Sales is high pressure sales. I probably won’t buy there again. More

by nordman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Button CDJR responded

Thank you for your review, we are happy to hear you had a good expirence. Let us know what we can do next time to earn a 5 star!

October 19, 2024

Dealer was very fast and clean,very knowledgeable,answered my questions in a timely manner More

by rogerbutner58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember her name
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 19, 2024

Had an oil change done, dropped truck off and picked up later that day. Service was great I was happy with buttons. More

by hinkle23nw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

October 19, 2024

All went smoothly. Even though I had to drive a rental for a day. That went all smoothly also. More

by pandariffic2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erika tobin
Oct 24, 2024 -

Button CDJR responded

Thank you for your review, we are happy to hear you had a good expirence. Let us know what we can do next time to earn a 5 star!

October 18, 2024

Took 2 days to do an oil change and never looked at the issue I took it in for. I made an appointment a week ahead of time and was told for 3 days they didn’t have time to figure out what noise was coming More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 24, 2024 -

Button CDJR responded

Hi Ray, The service manager, Matt and I spoke regarding this issue and we apologize for the inconvenience this caused. When speaking to Matt, he said that he along with another tech drove the truck to try and replicate the issue, but had no luck. Unfortunately, since we couldn't replicate the issue, it becomes harder to diagnose. If it happens again, please bring the truck back ASAP so we can make sure to remedy the situation. We appreciate your feedback and if you have any concerns, please reach out to Service Manager, Matt Yero directly at matthew.yero@drivechariot.com. Thank you!

October 18, 2024

Garritt Stryker was excellent to work with! He went above and beyond expectations for his customer! Customer service A+ More

by kenneth.gabriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Oct 24, 2024 -

Button CDJR responded

Thank you for the 5-star review! We're thrilled you had a great experience. We look forward to serving you again!

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