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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
594 Reviews

594 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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September 24, 2024

They schedule was very good and very professional the people also was nice and on time More

by sueandron96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 24, 2024

They are always cordial and try to help5 you. However if you just want to "window shop" they will not pester you. ]I really like their service department. More

by pmoeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 24, 2024

The service was quick and handled with the customer in mind. That's what is the important meaning of service. Thanks More

by rkingseed1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 24, 2024

Great service at this dealership Customer service was very helpful and pleasant during my visit More

by gbbrittain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 24, 2024

Nearly 3 hours for an oil change is excessive. We were upsold synthetic oil (without asking) and when I questioned it, they just put a note in saying to not give us synthetic oil. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

September 24, 2024

Great service for my vehicles, great attention to the customer , and no complains on the work they do More

by jaime.terron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 24, 2024

They got me right in and out pretty quickly And explain after thing to me More

by dustman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Finley
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 23, 2024

No problem with the dealership. Just an outlandish quote for a new tire. Very upset that no spare was included in my new Compass. More

by melaineh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jada
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your review, we're thrilled you had a good experience. Let us know if there is anything we can do to make it a 5 star!

September 22, 2024

Excellent customer service and extremely hard working and caring staff. The General Manager, Mike Lupoi goes over and above time after time. More

by tveach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi, Chris Belt, Miranda Armstrong, Matthew Yero
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 21, 2024

Service is quick. Simple. Easy. Leave my vehicle clean inside. I like the oil change deal. More

by tmiller7700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary??
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

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