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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
594 Reviews

594 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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September 21, 2024

Fast and courteous service. .. All personnel we encountered were very professional. Definitely a fantastic experience. More

by tinman0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 20, 2024

The people there were very nice helpful, and the service was very quick and they kept you update on your vehicle More

by aulgur17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Yero
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 20, 2024

They tried to tell me I needed repairs that I did NOT need — they mentioned issues from the last time I had my vehicle there — but I had already had those repairs done by an independent mechanic before b More

by Mikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erica Tobin
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

September 20, 2024

Very poor time estimates, was told they would get my oil change and tires rotated right away. 2 and a half hours later. I saw my truck make it's way into the service bay. 3 hours for a tire rotate and oil c More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Young girl service tech only.
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

September 20, 2024

The service associate Jada was very prompt and courtesy. Took care of the service issues. When my car was finished she contacted me. I will return for future maintenance. More

by wntvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JADA CRITCHLOW
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 18, 2024

Out standing job quick and done fantastically can’t say how much more I was pleased More

by alextrent1524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jada, Mike Lupoi, Nick Kersey, Matthew Yero
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 17, 2024

It was a good experience working with Garritt Stryker. He called me and explained everything that should be done to make my vehicle safe to drive again. He was very professional and pleasant. More

by benanddoris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 16, 2024

Garrett was great, very informative and helpful. Kept me informed on every step of my repair More

by taurusgl514
Recommend Dealer
Yes
Employees Worked With
Service Garritt
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

September 16, 2024

I scheduled an appointment and waited there for it to be completed. It was wishing an hour. More

by tandcgrigsby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t get help from either of them.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

September 16, 2024

Communication is stellar. Tech explains each item throughly. All the staff is friendly and polite More

by kcwingercrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kolten
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

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