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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
566 Reviews

566 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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August 26, 2024

I’m pleased that we can make an appointment for oil changes. Thanks saves time. More

by cwbp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 26, 2024

I took my car in to get a diagnostic done. I got told there’s nothing wrong with it when i heard clunking and there’s a delay from the pedal to the motor. All they did the first time was hook More

by bethanne79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Dillman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

August 26, 2024

Got my Jeep in for an oil change and didnt have to wait very long More

by outlaw1172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 26, 2024

Very happy with the service on warranty work I had done. Fix my issue and made it right. More

by bblinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 26, 2024

Always friendly and great service! We will see you again in a few thousand miles! More

by HOCKNEYS2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 26, 2024

I like how they pick up my vehicle and service it and drop it back off to me at work,very convenient! More

by angelaf72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 26, 2024

Clean responsible on time respectful acceptance accountable nice clean polite professional prompt listens nice atmosphere More

by danielquillen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi, Jason Nelson, Stacy Shafer, Nick Kersey, Chris Belt
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 26, 2024

Shannon Dillman is excellent. Every time I get my oil changed. They do not put a new oil sticker on they do not reset the computer. More

by snowman69.bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wilkerson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

August 24, 2024

Good service, on time Service lady was so welcoming and gentle, also offered coffee and snacks More

by hanibishara1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

August 23, 2024

I brought my used 2020 Gladiator in to have my steering gear box replaced. My Jeep has an aluminum steering gear box easily identified by the fact it is not painted black with a rust preventative like the More

by Vet19Delta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kolton
Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

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