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Button Chrysler Jeep Dodge Ram - Service Center

Kokomo, IN

4.6
565 Reviews
Call Service Center (765) 553-6861

565 Reviews of Button Chrysler Jeep Dodge Ram - Service Center

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August 22, 2024

Friendly and good communication with the customer during service time. Appreciate their hard work and honesty. More

by SUSAN.TOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
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Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 22, 2024

I bought my vehicle from Button and it gets it service there because how well I am treated. No pushy sales pitches, just honesty straight forward. Great place More

by rick.malott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garritt Stryker
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Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 22, 2024

Requested mechanic drive vehicle due to noise and vibration. Vehicle returned stating they found a broken TPM sensor rolling around inside tire. Vehicle still had same issue after work was completed. More

by apshively
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
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Oct 14, 2024 -

Button CDJR responded

We apologize for your less than par experience with us. Please reach out to our General Manager, Mike Lupoi, at mike.lupoi@drivechariot.com for more information.

August 22, 2024

I don't know what to say you want me to do the survey but you won't let me stay we'll have to say it has to be at least 15 words so I'm just saying stuff I think that's a problem right there More

by wileyd1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
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Oct 15, 2024 -

Button CDJR responded

Thank you so much for your review, we're happy to hear about your expirence with us. Let us know what we can do to make it right and earn a 5 star!

August 22, 2024

Parts supply is poor right now. Button seems to did good work. Shannon is the best! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi
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Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a good experience. Let us know what we can do to earn a 5 star!

August 22, 2024

Friendly, courtesy, neat, respectful of my time, glad to see students learning environment, professional, clean More

by jewoolf78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lupoi
Report | Print
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 22, 2024

Shannon Dillman is AMAZING she goes above & being EVERY SINGLE TIME!! With out fail!! We ABSOLUTELY LOVE HER!! More

by cdillman61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Button CDJR responded

Thank you so much for your 5-star review. We are happy your expirence with us was great, we hope to see you again!

August 22, 2024

They have always had me in an out quickly I appreciate that being I live an hour away More

by whitakerlisa50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

August 22, 2024

Very good service. Repair was done satisfactory. Took a little longer than expected. Informed while work was in progress. More

by telindley42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

August 22, 2024

Very satisfied with the work that was completed on my wrangler. They kept me updated throughout the process. More

by greenie100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Dillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Button CDJR responded

Thank you so much for your kind review, we're thrilled you had a great experience and look forward to serving you again soon!

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