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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
704 Reviews
Call Service Center (614) 416-4465

704 Reviews of Byers Subaru Dublin - Service Center

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May 17, 2025

They diagnosed the problem with my car promptly and were able to do the work while I waited; the service rep was extremely accommodating and helpful. As reported to the service manager: one major and on More

by TJONES9720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miller in Service- the guy in charge!
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May 19, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us! We're thrilled to hear that our team was able to diagnose and resolve the issue with your car promptly, and that our service representative made your visit accommodating and helpful. We sincerely apologize for the oversight regarding your lights. Safety is our top priority, and we understand how concerning this must have been. We will address this matter with our team immediately to ensure it doesn’t happen again in the future. Your feedback helps us grow and improve, and we truly appreciate you bringing this to our attention. Please don’t hesitate to reach out if there’s anything else we can do for you. We hope to provide you with a 5-star experience on your next visit!

May 15, 2025

I like the waiting room and the tent on top of the outback (might have to get one) the employees were professional and friendly More

by mary.k.miller1965.mm
Recommend Dealer
Yes
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May 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the waiting room experience and the rooftop tent on the Outback. They’re definitely a customer favorite, and we can see why you'd be tempted to get one for yourself! Our team works hard to ensure professionalism and a friendly atmosphere, so it’s wonderful to know we hit the mark for you. We look forward to seeing you again soon!

May 15, 2025

Byers Subaru of Dublin offer excellent service. They are knowledgeable and friendly and have staff that believe in their product! More

by tallen43068
Recommend Dealer
Yes
Employees Worked With
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Welch
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May 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found our team to be knowledgeable and friendly. We’re passionate about what we do, and it’s wonderful to know that it shines through. If there’s anything else we can assist you with or if you have any questions in the future, don’t hesitate to reach out. We look forward to serving you again! Best regards, The Byers Subaru of Dublin Team

May 15, 2025

The dealership is clean, stocked with coffee and snacks, and welcoming. Staff is friendly and accommodating. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria 5 stars
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May 16, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere at our dealership and appreciated the coffee, snacks, and welcoming environment. Our team takes pride in being friendly and accommodating, and it’s wonderful to know we made a positive impression. We hope to see you again soon! If there’s anything else we can do for you, please don’t hesitate to reach out.

May 10, 2025

I had excellent customer service. Love Subaru This is my 2nd Subaru forester. These are the best vehicles out there! More

by Lsel2000
Recommend Dealer
Yes
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and for being a loyal Subaru fan! We’re thrilled to hear about your excellent customer service experience and that you're loving your second Subaru Forester. It’s an honor to be part of your driving adventures, and we agree – these vehicles are truly some of the best out there!

May 10, 2025

Courteous, friendly. .,accommodating The whole service dept made us feel welcome and gracious for being there More

by jmdomiano
Recommend Dealer
Yes
Employees Worked With
Trisha
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that our service team made you feel welcome and appreciated. Providing courteous and accommodating service is always our priority, and we're glad it made a positive impact on your visit. We look forward to seeing you again!

May 10, 2025

Byers Dublin Subaru provided excellent customer service and made me feel comfortable about trusting their ability to troubleshoot and fix what was going on with my automobile. More

by AB948109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Byers Dublin Subaru. Providing excellent customer service and ensuring our customers feel confident in our ability to troubleshoot and fix any issues is always our top priority. If you need any assistance in the future, don’t hesitate to reach out—we’re here to help! Safe travels! 🚗✨

May 09, 2025

I have been a Byers customer since the mid 90s, and I have always been treated very well. Whether buying a new vehicle or having a current vehicle serviced, they are excellent. More

by randjbowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for your loyalty and support over the years! We’re thrilled to hear that both our sales and service teams have continued to meet your expectations. It’s always our goal to provide excellent care, and we’re grateful to have you as part of the Byers family since the 90s. If there’s anything more we can do for you, don’t hesitate to reach out!

May 08, 2025

Professional, and courteous Sean is an asset to Byers! A pleasure to work with. Customers expect this service. More

by mjdavis04
Recommend Dealer
Yes
Employees Worked With
Sean
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re thrilled to hear that Sean made such a positive impression and provided the level of professional and courteous service that we strive for at Byers. We’ll be sure to pass along your praise to him. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate the opportunity to serve you!

May 06, 2025

Skillful, talented, attention to detail, driver oriented are all ways I would describe Byers Subaru and their employees. They always give me great service, they keep my car running well and they make it as More

by RKERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria is so on top of everything. She’s also kind and thoughtful.
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May 07, 2025 -

Byers Subaru Dublin responded

Thank you for such thoughtful and kind words! We’re so glad to hear that you’ve had a positive experience with our team. Providing excellent service, taking care of your vehicle, and making the process as seamless as possible are always our top priorities. We truly appreciate your support and look forward to continuing to serve you and keep your car running its best. Safe travels!

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