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Byers Subaru Dublin - Service Center

Columbus, OH

4.7
721 Reviews
Call Service Center (614) 416-4465

721 Reviews of Byers Subaru Dublin - Service Center

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June 13, 2025

Great customer care and support. Answered all my questions and listened to all my concerns. More

by belewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne, Service
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Jun 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that our customer care and support team was able to answer all your questions and address your concerns. Your satisfaction is our top priority, and your feedback means the world to us. If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to serving you again!

June 13, 2025

Brittany was my mechanic and corresponded well with me as to our very unusual problem. I’m very pleased with her work. Brittany is my first female mechanic and as an elderly person, I’m so glad to have women More

by BETTSOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany and also the man who made video of my car.
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Jun 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your positive experience with Brittany! We're thrilled to hear she was able to address your unique issue so effectively and that her communication stood out to you. It means a lot to us to know you felt supported, especially as you mentioned how important it is to see women excelling in this field. Brittany and our team are dedicated to providing exceptional service, and feedback like yours truly inspires us. If you ever need anything in the future, we're here to help!

June 12, 2025

I took my car in to have them look at my faulty air conditioning system. The supervisor, Brandon, was very cordial & told me exactly what the techs would be doing. He was spot on. My air conditionin More

by dbc1444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jun 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Brandon and the team were able to provide you with such excellent service and get your air conditioning system running perfectly. Your kind words mean a lot to us, and we’re grateful for the opportunity to help. If you need anything in the future, don’t hesitate to reach out. Safe travels!

June 11, 2025

Timely, efficient service as scheduled by appointment. Met by service rep as I arrived., kept informed if progress and service completed in the advised timeframe. More

by jeazog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that your experience with us was timely and efficient, and that our team kept you informed throughout the process. Providing excellent service and clear communication is always our top priority. We truly appreciate your support and look forward to serving you again in the future!

June 07, 2025

Trisha was delightful to work with and the installation of my hitch took less time than expected. More

by o_misty
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance (sales), Trisha (service)
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that Trisha made your experience enjoyable and that the hitch installation was quicker than expected. Your satisfaction is our top priority, and we’re here to assist with anything else you might need. Safe travels, and we look forward to helping you again in the future!

June 06, 2025

Always a very pleasant experience with our service advisor. Knowledgeable and helpful. Car was completed when promised. More

by bruceschueren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and for sharing your experience with us. We’re delighted to hear that our service advisor provided knowledgeable and helpful assistance. It’s also wonderful to know that your car was completed on time, as promised. Your satisfaction means the world to us, and we look forward to continuing to provide you with exceptional service in the future!

June 04, 2025

Always incredible service but I gotta come back because the in cabin air filter wasn’t putting in correctly and it’s buzzing loudly More

by nakahe1@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words about our service! We’re truly sorry to hear about the issue with your in-cabin air filter. This isn’t the experience we want for our customers, and we’d love the chance to fix it for you. Please feel free to stop by or give us a call so we can make things right. Your satisfaction is very important to us, and we appreciate your feedback!

June 03, 2025

Quick and courteous. Leila was thorough, thoughtful, and accommodating. The clerk at checkout was very friendly, and the waiting area is comfortable and convenient. I do More

by mproud
Recommend Dealer
Yes
Employees Worked With
Leila
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Leila provided you with such thorough and accommodating service, and that our checkout clerk could make your experience even better. We're also glad you found the waiting area comfortable and appreciated the convenience of the loaner car. Your satisfaction is incredibly important to us, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future!

June 03, 2025

Good service- friendly in and out in a hour. I trust them to work on my car More

by BBCARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and trust in our service. We’re thrilled to hear you had a friendly and efficient experience. Your confidence in us means the world, and we look forward to taking care of your car again in the future. Safe travels!

May 31, 2025

prompt and courteous as usual! I found a pair of brown prescription glasses underneath the driver's seat of my car after it was serviced. Is anyone there missing a pair? More

by MIJON224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I only met with the service folks.
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Jun 09, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words and for bringing this to our attention. We truly appreciate your honesty and for letting us know about the glasses you found. We'll check with our team to see if anyone is missing a pair, and we'll do our best to reunite them with the owner. If you need any further assistance or have any other concerns, please don’t hesitate to reach out. Your thoughtfulness and support mean a lot to us!

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