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Byers Subaru Dublin - Service Center

Columbus, OH

4.7
707 Reviews
Call Service Center (614) 416-4465

707 Reviews of Byers Subaru Dublin - Service Center

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May 23, 2025

Took vehicle in for the service requested in a timely manner. Was done as described. Cashier was very friendly. More

by JODITAYLOR
Recommend Dealer
Yes
Employees Worked With
Service department
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May 23, 2025 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that your vehicle service was completed promptly and as expected. We’re especially glad you found our cashier friendly—we truly strive to provide excellent customer service at every step. If you need anything else or have further feedback, feel free to reach out. We look forward to serving you again!

May 21, 2025

Byers Subaru has been a great support ever since I bought my Subaru Crosstrek. I’ve previously owned both Toyota and Honda autos, and this Subaru has proven to be every bit the quality vehicle as these two p More

by PKEDZERSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Depascale in Service
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May 22, 2025 -

Byers Subaru Dublin responded

Thank you so much for your wonderful review! We’re thrilled to hear that your Subaru Crosstrek has lived up to your expectations and matched the impressive quality of Toyota and Honda. It’s our goal at Byers Subaru to ensure every customer feels supported and satisfied, so knowing we’ve achieved that for you means the world to us. If there’s anything you need in the future or if you have questions about your Crosstrek, don’t hesitate to reach out. We truly appreciate your trust and loyalty! Safe travels!

May 21, 2025

Got car back a little ahead of what I was told. Very pleased. Nice not being late. More

by etitus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 22, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're so glad to hear that you were pleased with the service and that we could get your car back to you ahead of schedule. We aim to make things as seamless as possible and appreciate you sharing your experience! Safe travels! 🚗

May 17, 2025

They diagnosed the problem with my car promptly and were able to do the work while I waited; the service rep was extremely accommodating and helpful. As reported to the service manager: one major and on More

by TJONES9720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monte Curry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miller in Service- the guy in charge!
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May 19, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us! We're thrilled to hear that our team was able to diagnose and resolve the issue with your car promptly, and that our service representative made your visit accommodating and helpful. We sincerely apologize for the oversight regarding your lights. Safety is our top priority, and we understand how concerning this must have been. We will address this matter with our team immediately to ensure it doesn’t happen again in the future. Your feedback helps us grow and improve, and we truly appreciate you bringing this to our attention. Please don’t hesitate to reach out if there’s anything else we can do for you. We hope to provide you with a 5-star experience on your next visit!

May 15, 2025

Byers Subaru of Dublin offer excellent service. They are knowledgeable and friendly and have staff that believe in their product! More

by tallen43068
Recommend Dealer
Yes
Employees Worked With
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Welch
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May 16, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you found our team to be knowledgeable and friendly. We’re passionate about what we do, and it’s wonderful to know that it shines through. If there’s anything else we can assist you with or if you have any questions in the future, don’t hesitate to reach out. We look forward to serving you again! Best regards, The Byers Subaru of Dublin Team

May 15, 2025

The dealership is clean, stocked with coffee and snacks, and welcoming. Staff is friendly and accommodating. More

by A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria 5 stars
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May 16, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're thrilled to hear that you enjoyed the atmosphere at our dealership and appreciated the coffee, snacks, and welcoming environment. Our team takes pride in being friendly and accommodating, and it’s wonderful to know we made a positive impression. We hope to see you again soon! If there’s anything else we can do for you, please don’t hesitate to reach out.

May 15, 2025

I like the waiting room and the tent on top of the outback (might have to get one) the employees were professional and friendly More

by mary.k.miller1965.mm
Recommend Dealer
Yes
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May 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear you enjoyed the waiting room experience and the rooftop tent on the Outback. They’re definitely a customer favorite, and we can see why you'd be tempted to get one for yourself! Our team works hard to ensure professionalism and a friendly atmosphere, so it’s wonderful to know we hit the mark for you. We look forward to seeing you again soon!

May 10, 2025

I had excellent customer service. Love Subaru This is my 2nd Subaru forester. These are the best vehicles out there! More

by Lsel2000
Recommend Dealer
Yes
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words and for being a loyal Subaru fan! We’re thrilled to hear about your excellent customer service experience and that you're loving your second Subaru Forester. It’s an honor to be part of your driving adventures, and we agree – these vehicles are truly some of the best out there!

May 10, 2025

Courteous, friendly. .,accommodating The whole service dept made us feel welcome and gracious for being there More

by jmdomiano
Recommend Dealer
Yes
Employees Worked With
Trisha
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that our service team made you feel welcome and appreciated. Providing courteous and accommodating service is always our priority, and we're glad it made a positive impact on your visit. We look forward to seeing you again!

May 10, 2025

Byers Dublin Subaru provided excellent customer service and made me feel comfortable about trusting their ability to troubleshoot and fix what was going on with my automobile. More

by AB948109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with Byers Dublin Subaru. Providing excellent customer service and ensuring our customers feel confident in our ability to troubleshoot and fix any issues is always our top priority. If you need any assistance in the future, don’t hesitate to reach out—we’re here to help! Safe travels! 🚗✨

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