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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
696 Reviews

696 Reviews of Byers Subaru Dublin - Service Center

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January 11, 2025

Fast, friendly, reliable and all around great people! Thank you for everything and for being kind and respectful More

by dehart88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tricia and Scott , Brandon Jackson
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience and appreciate your recognition of our team's efforts to be friendly, reliable, and respectful. Your support means a lot to us, and we look forward to continuing to serve you in the future!

January 11, 2025

Friendly, prompt and upfront about expectations. I asked to have my tire pressure sensor monitor changed from kg to bounds at the last minute and Lelia completed it with a smile. More

by jpmatwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lelia in service
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Lelia will be delighted to know her efforts and smile made a difference. If there's anything else we can assist you with, don't hesitate to reach out. Safe travels!

January 10, 2025

Easy to get in without an appointment, friendly and helpful. Work was done quickly, with a clear explanation of what was done and what needs to be done. More

by chandler.dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service agent
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re so glad to hear that you had a pleasant experience with us. Providing friendly, efficient service and clear explanations is something we strive for every day. If there’s anything we can help you with in the future, don’t hesitate to reach out.

January 10, 2025

It’s easy to schedule. The service is friendly and efficient. They work in a timely fashion More

by mary.veronica.grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind review! We're thrilled to hear that you found scheduling easy and appreciated our friendly and efficient service. Timely work is something we strive for, so it’s wonderful to know we met your expectations. We truly value your feedback and look forward to serving you again in the future!

January 10, 2025

Very clean and the staff is so knowledgeable. Our sales associate Brandon was great!!l More

by ahanson.mohs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jackson
Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We're thrilled to hear that you found our space clean and our staff knowledgeable. Brandon will be delighted to know he made such a positive impression. We truly appreciate your feedback and hope to see you again soon!

January 10, 2025

Great service. On time, knowledgeable, helpful. Tech expert went out of his way to help with new CarPlay update issues. More

by dwhiteharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Laub
Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you found our service on time, knowledgeable, and helpful. Going the extra mile for our customers is something we pride ourselves on, and it’s great to know our tech expert could assist with your CarPlay update issues. If there’s anything else we can help you with, don’t hesitate to reach out! Safe travels and enjoy the update!

January 09, 2025

Excellent follow up and detailed help for my auto Brandon was very responsive and thorough in regards to my situation More

by grhinehart12
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 15, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that Brandon was responsive and thorough in assisting with your situation. Providing detailed and helpful support is always our goal, and it’s wonderful to know that we met your expectations. If there’s anything else we can do for you, don’t hesitate to reach out. We appreciate your trust and support!

January 08, 2025

Staff was courteous and professional. Wait time was minimal and everything was promptly handled with a smooth checkout. More

by cmhlaser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
January 07, 2025

I trust they have my best interests first. Very comforting. I also feel they know what they are doing. More

by JAG4967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your thoughtful review! It means a lot to us that you feel cared for and confident in our abilities. Your trust is something we deeply value, and we’re so glad to hear that you feel comforted and supported. We're always here to put your best interests first. Thank you again for your kind words!

January 06, 2025

I purchased a 2021 Subaru Forester on December 3. There was only one key to the vehicle. I have it in writing to have another key made. I’ve talked to Alex.the sales person numerous times about one More

by 71walsh
Recommend Dealer
No
Employees Worked With
Alex
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