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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
702 Reviews

702 Reviews of Byers Subaru Dublin - Service Center

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January 05, 2025

They were very kind and thorough, and covered all the steps I needed to take. I was able to do the transaction much quicker than I thought. I also liked the follow up visit for the technical advice! More

by rsfr4nt1002
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Jackson, Chad Braunbeck
January 04, 2025

Great dealership. Curtious, professional and understanding. People are fantastic and helped resolve my issue. They listened and resolved my problem. More

by FGAUGHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann Hill, Teresa Hoffman
January 03, 2025

The associate that. checked me in and out on Dec. 30th treated me with courteous respect. I appreciated that he found me in the waiting area to go over suggested service More

by siobhankj57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name….
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us. We're so glad to hear that our associate provided you with courteous and respectful service, and that you appreciated the personalized approach this time around. Your feedback about receiving a text during your previous visit is valuable, and we're happy we could improve your experience. We look forward to continuing to provide you with the level of service you deserve. Thank you for choosing us!

January 03, 2025

Always good to provide service and accept coupons. Wish they could resolve my squeaky brakes but they're brand new so must be weather related. Still am not crazy about the squeak. It's very annoying More

by chutche17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
January 03, 2025

I always bring my car here to this dealership to get my car serviced. The quality of work is always excellent and I'm always waited on immediately once I pull into the service drive. More

by Kgramn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words and continued trust in us for your car service needs. We truly appreciate your loyalty and are thrilled to hear that you’re always satisfied with the quality of our work and the prompt service you receive. It’s our goal to make every visit as seamless and efficient as possible. We look forward to seeing you again next time. Safe travels!

January 02, 2025

Great service and friendly staff and quick service. I will always come back here. Thank you for the service More

by tallpoorguy60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our service and found our team friendly and efficient. It’s always a pleasure to have you with us, and we truly appreciate your loyalty. Looking forward to seeing you again soon!

January 02, 2025

The service department is awesome, every time I have been here for service they are courteous and fast, and they act like I am the only one they are dealing with at the time. Honestly the best service experi More

by bethkilburn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Jan 14, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had such positive experiences with our service team. Providing courteous, efficient, and personalized care is something we always strive for, and it’s wonderful to know we’re meeting those standards for you. Your feedback means a lot to us, and we look forward to continuing to serve you in the future!

January 01, 2025

The oil changing and replament tire service is excellent excellent. They are quick with to perform the necessary work and the people arecourteous. More

by SPANIDIO_GRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
December 30, 2024

Great service and a super friendly staff! Byers Subaru took great care of us quickly. More

by musicbird
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re thrilled to hear you had a great experience and that our staff made such a positive impression. Taking care of our customers quickly and efficiently is always our priority. We truly appreciate your support and look forward to assisting you again in the future!

December 30, 2024

Was so impressed with my first service experience with Byers Subaru! Tanner the Service Specialist was great coordinating my first service on my used Outback with a previously ordered parts installation. More

by denise.pennell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stevens in Service; don't recall parts representative.
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