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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
701 Reviews
Call Service Center (614) 416-4465

701 Reviews of Byers Subaru Dublin - Service Center

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December 18, 2024

Outstanding. Courteous and engaged. Concerned about the customer’s understanding understanding and confidence in service out comes and reasons for need. Ourstandi More

by williams.26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words and thoughtful feedback. It means a great deal to know that you felt supported and confident throughout your experience. Providing courteous and engaging service is always our priority, and it’s wonderful to hear that you felt cared for every step of the way. We truly appreciate your review and look forward to being here for you whenever you need us!

December 14, 2024

Thank you for taking care of our car without killing our pocketbook - always much appreciated More

by ROBERT.POSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! It means a lot to us that you appreciate the care we put into our work. We're always happy to help and strive to make every experience a positive one. Your support is truly appreciated!

December 14, 2024

No issues with dropping my car off the night before. I was updated when it was time to pick up. Everything was done as said and no issues with checkout. Maria was awesome. More

by tmatzke34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria
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Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear everything went smoothly and that you felt well taken care of. It's wonderful to know that everything met your expectations. We'll be sure to pass along your kind words. We look forward to serving you again in the future!

December 14, 2024

Nice service people clean waiting area with snacks and drinks provided also free internet access! More

by JSMOOT4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the service and appreciated the clean space and amenities. Providing a comfortable and welcoming experience for our guests is always our goal. We truly appreciate your feedback and look forward to seeing you again!

December 14, 2024

I was treated like royalty Started with my salesman bob He set appointment with Trish (spelling). - ver welcoming and thorough Services were performed in a timely manner She got me transportation to More

by Katy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ann Hill
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Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that your experience was welcoming and thorough. It’s wonderful to know that everything was completed efficiently. Your feedback means a lot to us, and we truly appreciate you taking the time to share it!

December 13, 2024

Told me my tire was not reparable and then completely fine within 10 minutes when I questioned payment because the car had just been worked on the day before. Do not trust. More

by KIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan ( no last name given)
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Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us. We sincerely apologize for any confusion or frustration caused during your visit. Ensuring our customers feel valued and fully informed is very important to us, and we’re truly sorry if we fell short of that standard. We would love the opportunity to address your concerns directly and make things right. Please don’t hesitate to reach out to us so we can better understand the situation and work toward a resolution. Thank you for bringing this to our attention, and we appreciate your feedback as it helps us improve.

December 13, 2024

Professional, did 30,000 mile check up, needed appt. , drop off, plus service was great. Plus free car wash. More

by bruce.gelsinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with the 30,000-mile check-up and appreciated the service, including the free car wash. Your satisfaction means the world to us, and we’re glad we could make it a smooth and professional process for you. Looking forward to assisting you again in the future!

December 13, 2024

It’s was an easy and quick process. The service guy explained the process very well and it was a quick turnaround. More

by rimjhimganguly2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that the process was smooth and quick for you, and that everything was explained well. Your satisfaction means a lot to us, and we truly appreciate your feedback!

December 13, 2024

Initially, everything looks good. They took care of an issue I was concerned with. Shout out to Service Advisor Brittany. More

by travelnw
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Report | Print
Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your feedback! We're glad to hear that your concern was addressed and that you had a positive experience. We'll be sure to pass along your kind words to the team member who assisted you. If there's anything else we can help you with, please don’t hesitate to reach out.

December 13, 2024

Incredibly helpful, friendly, and efficient. Even as a first come, first served basis, their mission is to respect your time and service your vehicle as quickly and efficiently as possible. More

by davidharnack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone in the pull-in service bay for oil change car drop-off. I love final checkout and sharing cat pictures with Angela Bianca!!
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Dec 19, 2024 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience and felt that your time was respected. Efficiency and friendliness are values we strive to uphold every day. We truly appreciate you taking the time to share this feedback and look forward to helping you again in the future!

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