Byers Subaru Dublin - Service Center

Byers Subaru Dublin responded

Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Leila provided you with such thorough and accommodating service, and that our checkout clerk could make your experience even better. We're also glad you found the waiting area comfortable and appreciated the convenience of the loaner car. Your satisfaction is incredibly important to us, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future!

Byers Subaru Dublin responded

Thank you for your kind words and for bringing this to our attention. We truly appreciate your honesty and for letting us know about the glasses you found. We'll check with our team to see if anyone is missing a pair, and we'll do our best to reunite them with the owner. If you need any further assistance or have any other concerns, please don’t hesitate to reach out. Your thoughtfulness and support mean a lot to us!

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you appreciated our customer service and the video walk-around showcasing your car's tech and parts. Transparency and ensuring you're informed every step of the way are top priorities for us. We're also glad the team could point out the cabin filter that needed replacing. Your feedback means a lot, and we're here anytime you need assistance. Safe travels!

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that your service person took the time to explain everything clearly and was able to answer all your questions. We're also glad you enjoyed the snacks in the lounge while you waited. Your feedback means a lot to us, and we look forward to serving you again in the future!

Byers Subaru Dublin responded

Thank you for sharing your experience with us. We sincerely apologize for the oversight and any inconvenience this situation may have caused. At Byers, we strive to provide accurate and reliable service to all of our customers, and it’s clear we fell short this time. We appreciate you bringing this to our attention, as it helps us identify areas where we can improve. Please know that we take your concerns seriously and will address this with our team to ensure better attention to detail in the future. If there’s anything we can do to make this right or if you’d like to discuss this further, please don't hesitate to reach out to us directly. We value your loyalty and hope to have the opportunity to provide you with the exceptional service you’ve come to expect from us.

Byers Subaru Dublin responded

Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that our team, especially Maria, made the process smooth and kept you informed every step of the way. We're also glad you appreciated the inspection video from our technician—it's great to know you found it helpful! Providing excellent service and ensuring your Crosstrek is back on the road as quickly as possible is always our goal. Thank you for trusting Byers Subaru, and we look forward to assisting you again in the future! Safe travels!

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with us. We're thrilled to hear that we were able to complete your oil change and tire rotation quickly and efficiently. Providing fast and reliable service, even without an appointment, is something we strive for. We truly appreciate your feedback and look forward to serving you again in the future!

Byers Subaru Dublin responded

Thank you so much for taking the time to share your experience with us! While we’re sorry to hear that your first visit started off a little rocky, we’re thrilled that our sales team, particularly Maddie, was able to turn things around and provide you with a 5-star experience. Maddie truly is an all-star, and we’re so glad she was able to guide you through the process with such care and expertise. It’s wonderful to hear that she helped you understand all aspects of your purchase, including warranties and service options. We’ll be sure to share your kind words with both Maddie and our service department staff, as they’ll be delighted to know they made a positive impact. Your recommendation means the world to us, and we’re so grateful for the chance to assist you. Please don’t hesitate to reach out if we can be of service again in the future. Wishing you many safe and happy miles ahead!

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that your vehicle service was completed promptly and as expected. We’re especially glad you found our cashier friendly—we truly strive to provide excellent customer service at every step. If you need anything else or have further feedback, feel free to reach out. We look forward to serving you again!