Byers Subaru Dublin - Service Center

Byers Subaru Dublin responded

Thank you for bringing this to our attention. I’m truly sorry to hear about your recent experience and would like to sincerely apologize for the frustration and disappointment you’ve felt during your visits. We strive to provide respectful, transparent, and consistent service, and I regret that we fell short of these expectations. Your feedback about the service advisor’s behavior, inconsistent brake readings, and oil overfill is deeply concerning. Please know that we take these matters very seriously. I’d like to assure you that we will thoroughly review these issues with our team and take appropriate steps to improve. We value the trust you’ve placed in us over the years, and it’s disheartening to hear your confidence in us has been shaken. While I understand you’re considering seeking service elsewhere, I hope you might allow us the opportunity to rebuild your trust. If you’d like to discuss your concerns further, I’d welcome the chance to connect with you directly. Thank you again for sharing your experience. Your feedback is invaluable in helping us improve.

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that the service met your expectations and that you appreciated the free car wash—we love adding those little extra touches. Your satisfaction means a lot to us, and we’re here whenever you need us again!

Byers Subaru Dublin responded

Thank you so much for your kind words and your loyalty for the past three decades! It truly means the world to us that you’ve consistently had a positive experience with our service. We’re grateful for your trust and support, and we’re committed to continuing to provide you with timely, high-quality, and cost-effective service for many more years to come! If there’s anything more we can do for you, please don’t hesitate to reach out.

Byers Subaru Dublin responded

Thank you for sharing your feedback with us. We’re truly sorry to hear about the delay that caused inconvenience during your visit. Ensuring that your car is serviced promptly and thoroughly is always our goal, and it seems we fell short this time. We appreciate you bringing this to our attention, and we’ll be reviewing our procedures to make sure we communicate clearly and complete requests like topping up oil without unnecessary delays. Your time is valuable to us, and we’re committed to making improvements to better serve you in the future. If there’s anything further we can do to make this right, please don’t hesitate to reach out directly. We’d love the opportunity to restore your confidence in us!

Byers Subaru Dublin responded

Thank you so much for your kind words and your continued trust in us over the past five years! We truly appreciate your acknowledgment of our efforts to provide friendly, professional, and highly competent service. Knowing that you feel confident in the quality of our work means the world to us. It’s customers like you who make our job so rewarding. We look forward to serving you for many more years to come. Thanks again for your support and your thoughtful review!

Byers Subaru Dublin responded

Thank you so much for your kind words and recommendation! We're thrilled to hear that our staff made you feel welcomed and that you appreciated the cleanliness of our station and the coffee treats. Providing excellent service and a spotless environment is very important to us, and your feedback reassures us that we're on the right track. We look forward to seeing you again soon!

Byers Subaru Dublin responded

Thank you so much for your feedback! We're delighted to hear that your experience with updating your computer system was smooth and timely. Communication is something we prioritize, and it means the world to us that you found it great. If there's anything more we can assist you with, don't hesitate to reach out. We truly appreciate your trust in us!

Byers Subaru Dublin responded

Thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you’ve faced. It’s deeply concerning to hear about the challenges with your vehicle repair and the lack of communication on our part. Your trust is incredibly important to us, and we want to do everything possible to make this right. Please allow us the opportunity to assist you further. Kindly reach out to our customer service team at your earliest convenience so we can address your concerns promptly and provide a resolution. We truly value your feedback and hope to regain your confidence in our service.

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with both our auto and customer service. Your feedback means a lot to us, and we're here whenever you need us. Have a wonderful day!

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that our customer care and support team was able to answer all your questions and address your concerns. Your satisfaction is our top priority, and your feedback means the world to us. If there’s anything else we can assist with, please don’t hesitate to reach out. We look forward to serving you again!