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Byers Subaru Dublin - Service Center

Columbus, OH

4.7
707 Reviews
Call Service Center (614) 416-4465

707 Reviews of Byers Subaru Dublin - Service Center

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May 09, 2025

I have been a Byers customer since the mid 90s, and I have always been treated very well. Whether buying a new vehicle or having a current vehicle serviced, they are excellent. More

by randjbowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you so much for your loyalty and support over the years! We’re thrilled to hear that both our sales and service teams have continued to meet your expectations. It’s always our goal to provide excellent care, and we’re grateful to have you as part of the Byers family since the 90s. If there’s anything more we can do for you, don’t hesitate to reach out!

May 08, 2025

Professional, and courteous Sean is an asset to Byers! A pleasure to work with. Customers expect this service. More

by mjdavis04
Recommend Dealer
Yes
Employees Worked With
Sean
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May 12, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re thrilled to hear that Sean made such a positive impression and provided the level of professional and courteous service that we strive for at Byers. We’ll be sure to pass along your praise to him. If there’s anything else we can assist you with, please don’t hesitate to reach out. We appreciate the opportunity to serve you!

May 06, 2025

Skillful, talented, attention to detail, driver oriented are all ways I would describe Byers Subaru and their employees. They always give me great service, they keep my car running well and they make it as More

by RKERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria is so on top of everything. She’s also kind and thoughtful.
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May 07, 2025 -

Byers Subaru Dublin responded

Thank you for such thoughtful and kind words! We’re so glad to hear that you’ve had a positive experience with our team. Providing excellent service, taking care of your vehicle, and making the process as seamless as possible are always our top priorities. We truly appreciate your support and look forward to continuing to serve you and keep your car running its best. Safe travels!

May 02, 2025

Courteous, professional, and timely. We always have our Subaru serviced here and have never had any issues. More

by SJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 07, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that you’ve consistently had a great experience with us. It’s always our goal to provide courteous, professional, and timely service, and it means a lot to know we’ve been able to meet your expectations. We truly appreciate your trust in us to take care of your Subaru, and we look forward to serving you again in the future!

May 02, 2025

Great customer service, friendly staff, nice waiting area, always goes over work that was done and that’s why I come back. More

by BYDDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person
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May 07, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you appreciate our customer service, friendly team, and comfortable waiting area. It means the world to us that you trust us with your needs and keep coming back. We look forward to serving you again!

May 01, 2025

Positive atmosphere, friendly staff always willing to help. Mechanics are doing great job, too Waiting area is well organized with TVs, coffee choices and snacks. More

by mi14pl
Recommend Dealer
Yes
Employees Worked With
Brandon Burns
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May 07, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you enjoyed the atmosphere and found our team friendly and helpful. It’s wonderful to know you appreciate the hard work of our mechanics and the effort we’ve put into making the waiting area comfortable with TVs, coffee, and snacks. Your feedback means a lot to us, and we look forward to welcoming you back anytime!

May 01, 2025

My experience was great! I came in looking for one vehicle but after test driving it, I realized it wasn't the best fit for my family. Thomas pivoted quickly to helping us fi More

by cwubs4
Recommend Dealer
Yes
Employees Worked With
Thomas Rick
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May 07, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your experience! We're thrilled to hear that Thomas was able to assist you in finding the right vehicle for your family. Providing excellent service and ensuring you leave satisfied is always our top priority. If you have any further questions or need assistance in the future, don't hesitate to reach out. Enjoy your new vehicle!

April 30, 2025

Very efficient and answered all questions I had. Very friendly service. Finished done than I expected. More

by Cnobile0913
Recommend Dealer
Yes
Employees Worked With
Idk - but he was great!
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April 30, 2025

Once again,… you recommended things not needed at 2x the FMV Not coming back due this consistent practice More

by OSULAX43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My wife dealt with someone not pictured above
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April 29, 2025

Outstanding customer service at both express check in and checkout. Service completed in less than 1 hour including a car wash. More

by TSHERRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leila in express service and Trisha and Maria at check out
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