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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
695 Reviews

695 Reviews of Byers Subaru Dublin - Service Center

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November 22, 2024

Quick to care, listen to concerns, get the right person to answer questions. Always kind More

by susantillar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Scott, Ann Hill
November 22, 2024

Used express for 6 month oil change and tire rotation. Quick easy. Great service representative but can’t remember name - femsale. Car was washed. Very clean and comfortable waiting area More

by srossiter5962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Atef Behery has sold me my third Subaru. Outstanding sales rep
November 22, 2024

Since Byers has expanded into their new service area, we have been very pleased with the attention we have received. Blayne Wagner has been extremely helpful with the questions I have had. More

by cdgoldthorpe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayne Wagner
November 22, 2024

The express service team was very helpful and quick. they made a terrible day better. More

by anne.j.mcghee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
November 22, 2024

The service staff was excellent. The flow of the process is very good. I would recommend the service area. More

by KHECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
November 22, 2024

Advisers are very helpful and friendly. Excellent customer service. always get the job done the first time correctly More

by huey845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria, Ann Hill
November 22, 2024

Very good customer service and care. Especially liked working with Trisha Wolford, she was able to get a loaner car for the day. More

by bhinga50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha Wolford
November 21, 2024

I recommend getting the parts needed from another local reputed work shop, buy the parts from reputed Auto parts and get it fixed paying just the labor. Dealers always charge twice the charge for the lost More

by GuywhoAsksquestions
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trish Wolford was very courteous and transparent in communication , but Mike, the manager (2024 Nov) requires additional training
November 21, 2024

Nice people, done on schedule. The car has never run worse, it shudders and the gas mileage is off 3 to 4 mpg highway from before service. We serviced the car on schedule and drove More

by CHENDERLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
November 21, 2024

Came in for an oil change and tire rotation in the express lane on Monday. They rotated my tires, but didn’t reset my TMS properly so ICame in for an oil change and tire rotation in the express lane o More

by klc1332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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