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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
776 Reviews

776 Reviews of Byers Subaru Dublin - Service Center

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July 23, 2025

Appreciate the service dept fitting me in and the courtesy vehicle given to me. Way to rock service dept More

by jtombaskets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Depascale
Jul 24, 2025 -

Byers Subaru Dublin responded

Thank you so much for sharing your kind words! We're so glad we could fit you in and that the courtesy vehicle made things more convenient for you. Your appreciation means a lot to us, and we’ll pass along your feedback to the service team. Looking forward to serving you again!

July 22, 2025

Courteous staff and quick service. I always get out of there satisfied and happy. Thank you, Subaru Dublin! More

by Mysuzi2y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Depascale
Jul 23, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful feedback! We’re so happy to hear that our staff and service exceeded your expectations. Your satisfaction means the world to us, and we look forward to seeing you again soon.

July 19, 2025

I have been bringing my Crosstrek here for the last six years. Never had a problem with the work or the communication from the excellent staff. More

by jerry.mason
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2025 -

Byers Subaru Dublin responded

Thank you for trusting us with your Crosstrek for the past six years! It means so much to hear that our team’s work and communication have consistently met your expectations. We truly value your loyalty and look forward to continuing to provide excellent service for many years to come.

July 16, 2025

Polite, Zach is very knowledgeable about car's features, no "hard sell" tactics, process was pretty fast. More

by jeffbarton
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful feedback! We're so glad to hear that Zach provided you with knowledgeable and polite service without any pressure. It’s also great to know the process was quick and seamless for you. We truly value your support and look forward to assisting you again in the future.

July 16, 2025

Knowageble staff, work completed was competent. However appointment time has no priority unless you wait otherwise you get shoved to the back of the wait line with the possibility of the completion More

by Oddomni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon
Jul 21, 2025 -

Byers Subaru Dublin responded

Thank you for your honest feedback! We’re glad to hear you found our staff knowledgeable and the work done to your satisfaction. We sincerely apologize for any inconvenience caused by the scheduling process and appreciate your patience. Your input helps us identify areas where we can improve, and we’ll strive to ensure a more seamless experience in the future. If there’s anything further you’d like to discuss, please don’t hesitate to reach out.

July 13, 2025

Friendly and helpful staff, glad for them to be my local dealership, they do quality service. More

by flanagan.205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Gaunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Byers Subaru Dublin responded

Thank you for your wonderful feedback! We're so glad to hear that our staff has provided a friendly and helpful experience for you, and we’re proud to be your local dealership. Providing quality service is what we strive for, and it means a lot to know we’ve earned your trust.

July 11, 2025

I had a pleasant experience leasing my vehicle at Byers. Coming in as a single woman with a child with me, I felt supported and not rushed, which says a lot about the service. More

by Charity Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Rick
Jul 11, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're delighted to hear that you felt supported and unrushed during your visit to Byers. Providing a welcoming and stress-free experience is incredibly important to us, and it’s wonderful to know we could make that happen for you. If there’s anything else we can assist you with, don’t hesitate to reach out.

July 10, 2025

Customer service is great! The express service department is quick and reliable. Thanks for turning my service need around quickly. More

by D. Theriault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Haskins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Byers Subaru Dublin responded

Thank you for your kind words! We’re so glad to hear that our express service department was able to assist you quickly and reliably. Providing great customer service is always our top priority, and it means a lot to know we hit the mark for you. We look forward to serving you again in the future!

July 10, 2025

Great service, friendly people. Excellent communication. Very happy to work with you. Thank you so much! More

by STEELERS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leila
Jul 11, 2025 -

Byers Subaru Dublin responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and appreciated the service and communication from our team. Your happiness means the world to us, and we can’t wait to work with you again in the future.

July 09, 2025

This is an unusual dealership. They do their best to save me money while giving excellent service. It was a busy day & it took longer than normal. The staff gave me $10 off for the More

by rwebers
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
The quick oil change staff
Jul 11, 2025 -

Byers Subaru Dublin responded

Thank you so much for your thoughtful review! We're delighted to know you appreciate our efforts to provide excellent service while helping you save money. It’s wonderful to hear that our team’s friendliness and upbeat attitude stood out to you. We truly value your patience on the busy day and are glad the $10 off made up for the inconvenience. Your kind words mean a lot to us, and we look forward to welcoming you again soon!

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