Byers Subaru Dublin - Service Center

Byers Subaru Dublin responded

Thank you for your kind words! We’re delighted to know you experienced friendly and professional service, and that everything was quick and to your satisfaction. Your support means so much to us, and we look forward to serving you again soon!

Byers Subaru Dublin responded

Thank you for your thoughtful feedback! We’re so glad to hear you enjoyed the snacks and found everything clean and organized. We appreciate your support and insight about the showroom connection; it’s always great to hear fresh perspectives. Looking forward to welcoming you back again soon!

Byers Subaru Dublin responded

Thank you for the wonderful feedback! We're delighted to hear Brandon went above and beyond to make your experience comfortable and seamless. It’s great to know his clear explanations and thoughtful service left a positive impression. We truly appreciate your support and look forward to serving you again.

Byers Subaru Dublin responded

Thank you for your kind feedback! We're thrilled to hear that Tanner provided professional, courteous, and knowledgeable service while ensuring you received a fair price and stayed informed. Your support means so much to us, and we look forward to assisting you again.

Byers Subaru Dublin responded

Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the friendly and knowledgeable service, as well as the welcoming atmosphere. It’s always our goal to create a pressure-free and comfortable experience for our customers. We truly appreciate your feedback and look forward to serving you again in the future.

Byers Subaru Dublin responded

Thank you for sharing your experience with us! We're so pleased to hear that you were happy with your 30k mile service and the added wheel alignment. It’s great to know your vehicle is ready for another 6k miles. If there’s anything we can help with in the future, don’t hesitate to reach out. We look forward to serving you again!

Byers Subaru Dublin responded

Thank you for bringing this to our attention. I’m truly sorry to hear about your recent experience and would like to sincerely apologize for the frustration and disappointment you’ve felt during your visits. We strive to provide respectful, transparent, and consistent service, and I regret that we fell short of these expectations. Your feedback about the service advisor’s behavior, inconsistent brake readings, and oil overfill is deeply concerning. Please know that we take these matters very seriously. I’d like to assure you that we will thoroughly review these issues with our team and take appropriate steps to improve. We value the trust you’ve placed in us over the years, and it’s disheartening to hear your confidence in us has been shaken. While I understand you’re considering seeking service elsewhere, I hope you might allow us the opportunity to rebuild your trust. If you’d like to discuss your concerns further, I’d welcome the chance to connect with you directly. Thank you again for sharing your experience. Your feedback is invaluable in helping us improve.

Byers Subaru Dublin responded

Thank you so much for your kind words! We’re thrilled to hear that the service met your expectations and that you appreciated the free car wash—we love adding those little extra touches. Your satisfaction means a lot to us, and we’re here whenever you need us again!

Byers Subaru Dublin responded

Thank you so much for your kind words and your loyalty for the past three decades! It truly means the world to us that you’ve consistently had a positive experience with our service. We’re grateful for your trust and support, and we’re committed to continuing to provide you with timely, high-quality, and cost-effective service for many more years to come! If there’s anything more we can do for you, please don’t hesitate to reach out.

Byers Subaru Dublin responded

Thank you for sharing your feedback with us. We’re truly sorry to hear about the delay that caused inconvenience during your visit. Ensuring that your car is serviced promptly and thoroughly is always our goal, and it seems we fell short this time. We appreciate you bringing this to our attention, and we’ll be reviewing our procedures to make sure we communicate clearly and complete requests like topping up oil without unnecessary delays. Your time is valuable to us, and we’re committed to making improvements to better serve you in the future. If there’s anything further we can do to make this right, please don’t hesitate to reach out directly. We’d love the opportunity to restore your confidence in us!