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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
701 Reviews

701 Reviews of Byers Subaru Dublin - Service Center

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February 10, 2024

The service was excellent! I was met immediately upon arrival and the car was inspected, oil changed, and tires rotated within an hour! Best service center I have ever encoun More

by comptonl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Feb 12, 2024 -

Byers Subaru Dublin responded

Thank you for your kind words and recommendation, we are thrilled to hear about your excellent service experience at Byers Subaru Dublin! We pride ourselves on providing efficient and thorough service for our customers, so it's great to know that we met or exceeded your expectations during your visit. Our team always strives to provide exceptional customer service, and I will be sure to share your review with them. Thank you again for choosing Byers Subaru Dublin, and we look forward to assisting you with all of your vehicle needs in the future!

February 10, 2024

My first appointment, which was scheduled by chatting with someone at your website, was for this past Monday at 4 PM. I took 2 1/4 hours off work, and when I arrived at the dealership, they told me they More

by bobbir0
Recommend Dealer
Yes
Feb 15, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin and for taking the time to leave a review, we truly appreciate your feedback. We apologize for any inconvenience caused during your initial appointment. We strive to provide accurate and helpful information through our chat feature on our website, and it sounds like we fell short in this instance. Your comment has been forwarded to our team so we can address the issue and ensure it does not happen again in the future. It's great to hear that you were able to reschedule and have your windshield recalibrated on Wednesday. We're glad that you didn't have to sacrifice using your cruise control while driving. If there is anything else we can do to make your experience with us even better, please don't hesitate to reach out. Thank you again for choosing Byers Subaru Dublin and we hope to see you again soon!

February 09, 2024

The service was fine but these incessant requests for reviews are pissing me off Lol More

by dday6
Recommend Dealer
Yes
Employees Worked With
Idk. This is annoying
Jul 08, 2024 -

Byers Subaru Dublin responded

Thank you for sharing your experience with us, we're glad to hear that our service was satisfactory during your visit. I apologize if the repeated requests for reviews have been bothersome. We truly appreciate our customers' feedback and use it to continually improve our services, but we understand it can become annoying. Your feedback is valuable to us and I will make sure to pass it along to our team so we can find a better balance in asking for reviews. Thank you again for choosing us and we hope to have the opportunity to serve you again in the future!

February 07, 2024

Great service center, technician very knowledgeable and helpful. Love that they have an express line! In and out in 30 minutes!! More

by gefravel
Recommend Dealer
Yes
Feb 09, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave such a positive review, we truly appreciate it! Our technicians work diligently to provide top-notch service and ensure our customers' vehicles are running smoothly. I'm happy to hear that their expertise was helpful to you during your visit. We're also glad that our express line option was convenient for you and got you in and out quickly. We know your time is valuable and strive to make servicing your vehicle as efficient as possible. Thank you again for choosing Byers Subaru Dublin for your automotive needs. We look forward to seeing you again!

February 06, 2024

The service was friendly and fast. The waiting room was nice, clean and had snacks/ drinks. More

by bslaven4now
Recommend Dealer
Yes
Employees Worked With
Mitchell Edward
Feb 08, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your vehicle service needs! I am delighted to hear that our team provided friendly and timely service during your visit. Our customers' experience is our top priority, so we are happy to hear that you enjoyed our waiting room amenities as well. Please don't hesitate to reach out if there is anything else we can assist with in the future. We appreciate your support and hope to see you again soon at Byers Subaru Dublin!

February 05, 2024

Quick oil change and tire rotation. Took less than an hour. Friendly staff, good experience. More

by thall30
Recommend Dealer
Yes
Feb 06, 2024 -

Byers Subaru Dublin responded

We're thrilled to hear that your recent visit to Byers Subaru Dublin was timely and pleasant! Our team is dedicated to providing efficient and friendly service, so it's wonderful to know that we succeeded in meeting your expectations. Thank you for taking the time to leave a review and for choosing us for your oil change and tire rotation needs. We look forward to seeing you again in the future!

February 03, 2024

Very professional, no time wasted, and always informative! I will return to Byers for my service in the future. More

by laurichards
Recommend Dealer
Yes
Employees Worked With
Don't remember her name at the desk.
Feb 08, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your service needs. We are thrilled to hear that you had a great experience with our team and that you found the service to be professional and informative. Providing efficient, quality service is our top priority and we would love to welcome you back in the future for all your service needs. Thank you again for taking the time to leave a review, we truly appreciate it!

February 03, 2024

People were cooperative. Service was very efficient I think the service went well. No complaints More

by jlclark039
Recommend Dealer
Yes
Feb 08, 2024 -

Byers Subaru Dublin responded

Thank you for your wonderful review of Byers Subaru Dublin! We're delighted to hear that our team was able to provide efficient and cooperative service during your visit. We strive to make sure all of our customers have a positive experience with us and appreciate you taking the time to share yours. If there is anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Byers Subaru Dublin!

February 01, 2024

Staff was courteous and efficient and answered all my questions. The gentlemen who helped me was great! He made the visit fun. More

by SAOLSON48
Recommend Dealer
Yes
Feb 02, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us a review, we really appreciate it! It's great to hear that our staff were able to provide you with efficient and courteous service. We strive to make every visit as enjoyable as possible and are happy to hear that you had a fun experience. We'll be sure to pass along your compliments to the gentleman who assisted you. Thank you again for choosing Byers Subaru Dublin and we hope to see you again soon!

January 31, 2024

Got the car in the day they said and was able to fix the problem and get our car back the same day More

by classytaxi
Recommend Dealer
Yes
Employees Worked With
Danny
Feb 02, 2024 -

Byers Subaru Dublin responded

We are delighted that you had a positive experience with Byers Subaru Dublin! Our team strives to ensure all our customers have an exceptional experience, and it's great to hear we were able to fix your car and have it back to you in such a timely manner. We appreciate your business and hope you continue to choose Byers for any future car needs. Thank you for taking the time to leave us a review, we truly value your feedback!

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