Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Byers Subaru Dublin - Service Center

Columbus, OH

4.6
701 Reviews
Call Service Center (614) 416-4465

701 Reviews of Byers Subaru Dublin - Service Center

Sort by
January 13, 2024

Great staff. Very friendly and professional. They checked me in before the shop opened and allowed me to get on my way. More

by drummerbill1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Jan 15, 2024 -

Byers Subaru Dublin responded

We appreciate you taking the time to leave a review about your visit to Byers Subaru Dublin. It's always rewarding to hear positive feedback about our staff and their professionalism. We understand how valuable your time is and we're glad we were able to accommodate your schedule. Thank you for choosing us and we hope to see you again!

January 07, 2024

I had a noise issue in the exhaust system on my ‘13 Forester. Turned out to be a loose heat shield. My neighborhood shop tried to tell me my entire exhaust system needed to be replaced. Byers was ho More

by STEVEN.M.TAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Jan 08, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, and for taking the time to share your positive experience with us. We are happy to hear we were able to pinpoint and resolve the issue with your exhaust system, while saving you additional expenses. We pride ourselves on providing honest and affordable service to our customers, and we're glad that shone through during your visit. If there is anything else we can assist with in the future, please don't hesitate to reach out. Thank you again for choosing Byers Subaru Dublin.

December 30, 2023

I had a problem with a tire and used the Express service. A technician found that the tire had been ruined by a piece of metal and had to be replaced. The staff did a nice job of communicating with me thro More

by rbeach3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Jan 03, 2024 -

Byers Subaru Dublin responded

Thank you for leaving a review, we're happy to hear that your experience with our Express service and staff was a positive one. We strive to make our customers feel informed and taken care of during the service process. I'm sorry to hear that your experience with the sales department did not meet your expectations. We value feedback from our customers and will pass on your comments to the necessary teams in order to improve our customer experience in all areas. We greatly appreciate your continued support and look forward to providing exceptional service for all future visits. Thank you for choosing Byers Subaru Dublin!

December 28, 2023

A great car buying experience. Teresa Hoffman went over and above. I love my new Crosstrek! I would recommend Byers Subaru Dublin to anyone looking for a great car and customer ser More

by lauralmoore
Recommend Dealer
Yes
Employees Worked With
Teresa Hoffman
Report | Print
Dec 28, 2023 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin, Laura! We're so glad to hear that Teresa was able to provide exceptional service and help you find your perfect car. Welcome to the Subaru family! We truly appreciate your recommendation and hope to see you back at our dealership in the future. Enjoy your new Crosstrek!

December 26, 2023

My salesman was gone but the girl in service department took care of me! Fantastic! More

by mikekirtos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know her name!
Report | Print
Dec 27, 2023 -

Byers Subaru Dublin responded

Thank you for the kind words and positive feedback, Mike! We are delighted to hear that our service department took care of you and provided excellent customer service. We pride ourselves on our exceptional team and we will make sure to pass along your compliments to them. Thanks again for choosing Byers Subaru Dublin, we look forward to welcoming you back in the future!

December 15, 2023

So far I am satisfied with the service I received. Everyone is friendly and helpful. More

by MUMZBAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 19, 2023 -

Byers Subaru Dublin responded

Thank you for leaving a review for Byers Subaru Dublin, we are happy to have met your expectations and appreciate your feedback! We strive to provide friendly and helpful service to all our customers, and it's great to hear that this reflects in our reviews. Thank you again for taking the time to leave us a review!

December 11, 2023

Service people are very helpful and they had us out in no time. Really enjoyed the hot chocolate. More

by iiijakes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 11, 2023 -

Byers Subaru Dublin responded

We are overjoyed to hear that you had such a delightful experience here at Byers Subaru Dublin! Thank you for taking the time to let us know how we did. Our service team strives to ensure each guest leaves happy, and your review is confirmation they're doing just that. Once again, thank you for your 5-star review. We look forward to seeing you soon.

December 11, 2023

No complaints with the service and would recommend . Timely and answered my questions kindly.t More

by guffreyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know it was a while back
Report | Print
Dec 12, 2023 -

Byers Subaru Dublin responded

We are so pleased to hear that you had a great experience with us, Thank you for taking the time to let us know. At Byers Subaru Dublin we aim to give every guest an exceptional car buying and servicing experience, where you can trust our expertise and quality customer care. We are delighted to hear that we exceeded your expectations and that we could assist you in a timely manor. Again, thank you for your kind words, we look forward to seeing you in the near future.

December 09, 2023

So far good service and i am out efficiently. Feel amgood about the service. Good job More

by Gartmintun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Dec 12, 2023 -

Byers Subaru Dublin responded

Thank you for your positive review, and for choosing Byers Subaru Dublin! We are thrilled to hear that you had a good service experience with us, and we’re proud that you feel so positive. Our team works hard to provide excellent service in an efficient manner, and we’re glad this was reflected in your visit. We hope to see you again soon!

December 08, 2023

Great customer service, support is convenient and nearby in our neighborhood. We Love our Subarus! More

by nlgc61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monte Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory, Greg Scott
Report | Print
Dec 12, 2023 -

Byers Subaru Dublin responded

Thank you so much for your five-star review, ! It sounds like you are a loyal fan of Subaru vehicles, and we are delighted to serve you and your neighborhood. Our team strives to provide the best customer service possible, from our convenient locations nearby to the support we offer to each one of our customers. We thank you for your loyalty and look forward to being there with you throughout whatever journey may come in the future.

1
...
55
56
57
...
71