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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
779 Reviews

779 Reviews of Byers Subaru Dublin - Service Center

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May 05, 2024

I went for an oil change but they also replaced my battery. It needed immediate attention and took care of it the same day. More

by tmelsass
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
May 07, 2024 -

Byers Subaru Dublin responded

Thank you for leaving us a review, we are so happy to hear that your experience at Byers Subaru Dublin was exceptional! It is our goal to provide top-notch service and it sounds like our team delivered exactly that. We appreciate your loyalty and thank you for choosing us for your automotive needs. See you next time!

May 04, 2024

Always great service. They work together well and are very friendly staff. Seevice is always done in a timely fashion, even when there are several scheduled and express ap More

by Kasey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Byers Subaru Dublin responded

Thank you for your wonderful review of Byers Subaru Dublin, we are thrilled to hear that you consistently experience great service during your visits with us. I am glad that our team works together seamlessly and provides friendly and timely service. We truly appreciate your continued loyalty as your first choice for car service. We are also delighted to hear such positive feedback about Bob! He embodies the customer-oriented mindset that we strive for at Byers Subaru Dublin. We will be sure to pass along your kind words to him and recognize his exceptional customer service. Thanks again for taking the time to share your thoughts and we look forward to seeing you on your next visit!

May 01, 2024

Wonderful kind friendly people. Easy to navigate when I pulled up in The morning. Efficient More

by jwingard03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers, we truly appreciate your feedback! It's great to hear that you found our team to be wonderful, kind, and friendly. We strive to provide excellent customer service and it sounds like we hit the mark with you. We're also glad that our location was easy for you to navigate and that efficiency was evident during your visit. Thank you for your review and we look forward to providing you with more positive experiences in the future.

May 01, 2024

They always treat my car as if it belonged to them, great service every time I’m there. More

by drews231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trisha, Sean, Danny
May 07, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin for your car needs, we are thrilled to know that our team consistently provides great service and treats your car as if it belonged to them. Our goal is to provide the best experience for our customers and their vehicles, and your positive feedback means the world to us. We appreciate your support and look forward to serving you again in the future!

May 01, 2024

I was traveling from Georgia and visiting Ohio. I had a situation to take care of my car, tires. So my car has wheel looks where I was not carrying key with me so I have to go to this dealer to tak More

by m_amarish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 07, 2024 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin during your travels to Ohio. We are delighted to hear that our team provided you with friendly and efficient service during your visit. We understand how important it is to have reliable and trustworthy service, especially when you are away from home. Our staff takes great pride in providing exceptional customer care and we are glad we were able to help take care of the situation with your car. We hope that you had a safe trip back to Georgia and please do not hesitate to reach out to us if there is anything else we can assist you with. Thank you again for choosing Byers Subaru Dublin.

April 27, 2024

Nice waiting room. Easy to get an appointment. Fast service. Wonderful coffee machine. Very helpful staff. More

by SPSPAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
May 10, 2024 -

Byers Subaru Dublin responded

Thank you for your positive review, we are delighted to hear that you enjoyed your visit to Byers Subaru Dublin! Our goal is always to make the service experience as smooth and efficient as possible, so it's great to hear that you were able to get an appointment and receive fast service. We take pride in our comfortable waiting room and our coffee machine which serves a variety of beverages. It's also wonderful to know that our staff was helpful during your visit. Thank you again for choosing us, we look forward to welcoming you back for any future car service needs!

April 26, 2024

Great experience. No pressure sales. Helpful finance team Best auto purchasing experience of my life. No xxxxxxxx. More

by jasonlaroche
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec Holland, sales
May 10, 2024 -

Byers Subaru Dublin responded

Thank you so much for your five-star review and kind words! We're thrilled to hear that you had such a great experience with our team at Byers Subaru Dublin. Our goal is to make the car buying process as stress-free and enjoyable as possible, so we're glad to know we succeeded in our mission. We especially appreciate you mentioning our no-pressure sales approach and helpful finance team - they work hard to ensure our customers have a positive experience from beginning to end. Thank you again for choosing us for your auto purchasing needs, and we look forward to seeing you back at our dealership in the future!

April 25, 2024

One of the things I spent thousands of dollars to have repaired and had to return several times to have checked last year was oil leaks. And now the warranty on that work has already expired and the quot More

by pbohn
Recommend Dealer
No
Employees Worked With
Danny
Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience at Byers Subaru Dublin. I am saddened to hear that your recent visit did not meet your expectations. Our service team prides themselves on providing high-quality and efficient repairs, and it is concerning to hear that we fell short in this area. We apologize for any inconvenience caused by the previous repair not being successful, which should have been covered by the warranty. We would be happy to work with you on potential solutions and provide a detailed breakdown of the cost for the repairs identified. Please do not hesitate to reach out to us directly so we can continue this conversation and find a resolution that works best for you. Thank you again for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in our service department.

April 25, 2024

Very polite and helpful. Nice wait room if you want to wait while service is being completed. More

by jeannehanigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you so much for your 5-star review! We are thrilled to hear that you had a positive experience at Byers Subaru Dublin. It makes us happy to know that our team was polite and helpful during your visit. We take pride in creating a welcoming and comfortable environment for our customers, and we're glad you enjoyed the waiting room while your service was being completed. Thank you again for choosing Byers Subaru Dublin and we hope to see you again soon!

April 25, 2024

Very timely and efficient. The quick service drop off is a great program. Happy I signed up for the maintenance program! More

by Dan.havener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Apr 29, 2024 -

Byers Subaru Dublin responded

Thank you for taking the time to leave a review about your experience at Byers Subaru Dublin! We are delighted to hear that you were pleased with our quick service drop off program and that you have signed up for our maintenance program. We take great pride in providing timely and efficient service to all of our customers and we truly appreciate your kind words. Thank you for choosing Byers Subaru and we look forward to continuing to meet your automotive needs in the future!

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