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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
701 Reviews
Call Service Center (614) 416-4465

701 Reviews of Byers Subaru Dublin - Service Center

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November 23, 2023

Had to wash my car several times before getting it right. Overall, good service but most likely I might try another dealership. Salesman was very helpful with my questions and service rep great but took a lo More

by Lenroy.Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Nov 23, 2023 -

Lenroy.Jones responded

I’m not sure why you’re sending the verification request.

November 22, 2023

Easy to get in, pleasant interactions, reasonably quick service, clear explanation. I'll be back again. More

by chandler.dr
Recommend Dealer
Yes
Employees Worked With
Idk - tall pleasant woman
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Nov 24, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to leave us a review, Chandler. We're thrilled to hear your service visit with us was such a smooth and pleasant experience! Our top priority is providing an excellent customer experience, so it's great to get feedback that confirms we are on the right track. We appreciate your business and loyalty, and we look forward to helping you with your car needs again soon.

November 21, 2023

Wait time could be improved for express. Overall good service. No additional words to say More

by MATTHEW.YODER85
Recommend Dealer
Yes
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Nov 22, 2023 -

Byers Subaru Dublin responded

Thank you, Matthew, for taking the time to provide your feedback! We appreciate all feedback as it gives us an opportunity to make sure we are consistently delivering the best possible service. We are glad to hear that your experience with us overall was good and we apologize for any delays you may have experienced.

November 19, 2023

Did not have to wait in line to get oil changed and tires rotated. Service did not take very long. Waiting room accommodations were comfortable. More

by alaska_tre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leila Lopez
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Nov 20, 2023 -

Byers Subaru Dublin responded

Thank you for taking the time to share your experience with Byers Subaru Dublin. We are delighted to hear that you enjoyed the easy process and quick turnaround of your service visit! It is our goal to make sure all of our customers are taken care of quickly and efficiently while enjoying a pleasant atmosphere when visiting our dealership. We hope that your car continues to provide you many more miles of safe and reliable driving. Please do not hesitate to contact us if there is anything else we can do for you. Thank you again for your kind words – it is always appreciated!

November 19, 2023

It's a great feeling to have a dealer that is as trustworthy as Byers. We've purchased 4 or 5 new cars from Byers and will likely continue to do so in the future. The waiting room is comfortable. More

by KBAUMAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Nov 20, 2023 -

Byers Subaru Dublin responded

Thank you for your review and your continued loyalty to Byers. We're so pleased to hear that our dealership has earned your trust and we look forward to welcoming you again when it is time to purchase a new car. We strive to make every aspect of our customers' visits with us as pleasant as possible and are glad that you found our waiting room comfortable during your visits. We appreciate both your business and kind words. Thank you for being a valued customer!

November 18, 2023

Way too expensive! It’s sad that you have to pay so much for labor to get trusted dealership work. I literally save lives as a nurse and I don’t make near what you char More

by Wildlifekm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these people are who I worked with
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Nov 20, 2023 -

Byers Subaru Dublin responded

Thank you for your feedback, and we appreciate you taking the time to review us! We understand concerns about labor costs and want you to know that here at Byers Subaru Dublin, we always have our customers' best interests at heart. Our ultimate mission is to ensure that your vehicles are kept in the best possible working condition. We also strive to provide the best customer service possible, while maintaining a competitive pricing structure. We’re proud of the quality of work our team provides every day and would love for you keep us in mind whenever your vehicle needs servicing. Thank you again for sharing your input--it is greatly appreciated!

November 18, 2023

My experience Byers Subaru has always been very good. The staff and service is very professional and very concerned about customer satisfaction. More

by mtracewell630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill, Chad Braunbeck
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Nov 22, 2023 -

Byers Subaru Dublin responded

Thank you for your review of Byers Subaru Dublin! We are delighted to hear that our staff and service provided you with a professional and satisfactory experience. Customer satisfaction is one of our top priorities, and we thank you for recognizing that! We hope to serve you again in the future.

November 17, 2023

Service is friendly and efficient. Issues with the car are explained in detail along with options. More

by manateemels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Nov 22, 2023 -

Byers Subaru Dublin responded

Thank you for your review, we are pleased to hear our service was friendly and efficient! We understand that having issues with your car can be inconvenient and we strive to explain the issue as clearly as possible so that you have all the information needed to make the right decisions. It is our aim to offer a personalized experience tailored to each individual customer and provide options that best fit your needs. We appreciate you taking the time to write this review and we look forward to seeing you again soon at Byers Subaru Dublin!

November 16, 2023

Teresa and Will. They gave great service. Would absolutely go to them again. They were so kind and knowledgeable. Very helpful and will use them again More

by AFERGUSON11
Recommend Dealer
Yes
Employees Worked With
Teresa and Will. They gave great service. Would go to them again
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Nov 21, 2023 -

Byers Subaru Dublin responded

Thank you for your glowing review of Teresa and Will from Byers Subaru Dublin. We are so glad they were able to make your experience enjoyable and stress-free. It truly warms our heart to know that their work had an impact on you. We recognize how difficult it can be to shop for a car which is why we strive to make it as hassle free as possible with the expertise of our team members like Teresa and Will who are more than happy to answer any questions about our services, products, or process. We hope you will come visit us again if you ever need assistance in the future!

November 16, 2023

I have been dealing with Byers Dublin Subaru since they took over the dealership form Patrick Motors. They have always been excellent to work with for car sales and for service. More

by randjbowman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gregory, Ann Hill
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Nov 17, 2023 -

Byers Subaru Dublin responded

Thanks for your feedback, and for choosing Byers Subaru Dublin! We're delighted to hear that we've been able to meet and exceed your automotive needs over time. Our team strives to provide nothing but the best quality sales and service to our customers, and your kind words reassure us that we are on track. Thank you for being such a loyal customer of ours - we look forward to continuing to serve you in the years to come.

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