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Byers Subaru Dublin - Service Center

Columbus, OH

4.6
723 Reviews
Call Service Center (614) 416-4465

723 Reviews of Byers Subaru Dublin - Service Center

Sort by
September 13, 2023

I stopped for an express oil change. The staff was pleasant and efficient, the work done while I waited in a comfortable lounge area, and I was out in 20 minutes. Very nice! More

by dmanndvm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Sep 13, 2023 -

Byers Subaru Dublin responded

Thank you for your recent visit to Byers Subaru Dublin and for taking the time to share your positive review. We are so glad to hear that our staff was pleasant and efficient during your express oil change, and that you found our lounge area comfortable! We strive for a timely service experience and we’re delighted that you were out after just twenty minutes. Your satisfaction is important to us, so again thank you for sharing feedback from your visit with us. Wishing you safe travels in your Subaru!

September 13, 2023

Was very professional and did what was asked in a quick manner. Waiting room was clean and comfortable. More

by stclairscottcol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
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Sep 13, 2023 -

Byers Subaru Dublin responded

Thank you for the positive review and for choosing Byers Subaru Dublin! We appreciate your kind words about our team and take pride in providing a welcoming environment. We are delighted to hear that we were able to help you professionally and in a timely manner. Your satisfaction is our number one priority and through feedback like this, we can continue to exceed expectations. Thank you again for your business, we look forward to assisting you with any of your future automotive needs.

September 12, 2023

You have always been reliable, exactly what my family needs. You are upfront and take care of my short term and long term needs. Thank you! More

by oksana.boukhtina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Sep 13, 2023 -

Byers Subaru Dublin responded

Thank you so much for your kind review, we truly appreciate it. It isn't always easy finding a reliable car dealership that helps you take care of both short-term and long-term needs, so we are glad that we were able to meet yours! We strive to be upfront with all of our customers' inquiries and needs, and it's wonderful to know that we achieved this in taking care of you. We hope to continue providing you with reliable service for your family in the future. Thank you again!

September 12, 2023

Please get tire pressure correct. Every time I come to the dealership the same pressure is put in all tires despite mfg recommendations of 2 psi less in the rear tires. Other non deal More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Sep 13, 2023 -

Byers Subaru Dublin responded

Thank you, Todd, for your feedback about tyre pressure at Byers Subaru Dublin. We always strive to take proper care in servicing our customers and that includes providing accurate tyre pressure settings. We are sorry that have not been meeting this standard for you and we will certainly communicate your concerns to our service technicians. Rest assured, we take guest satisfaction seriously and everyone from our front desk staff to the mechanics on the floor wants to ensure your car is running optimally with correct tyre pressure settings so that it maximizes performance and ride. Your comments are much appreciated and we thank you for giving us an opportunity to address them.

September 11, 2023

Timely, friendly, and professional. Very nice waiting area with snacks. Express service was less than 1 hour. More

by alatorre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
September 10, 2023

Went thru express line. Quick service but a little longer than usual because they recommended new windshield wipers and I approved that to be done. Great service person but More

by perkeyprdy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know it
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Sep 10, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 10, 2023

AC was not working and we are pleased that it could be fixed. Thank you. More

by PHONEPRO13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
Sep 10, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 10, 2023

Wait time was very reasonable. Everyone was very friendly and helpful. I highly recommend Byers Subaru Dublin. More

by DEBBIE30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cashier/receptionist - she was great. So friendly and genuine. , Ann Hill
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Sep 10, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 10, 2023

Great prompt and effecient customer service. Supportive of my automobile issues and pricing. Will always schedule my automobile needs with your location. Thank you, C More

by IReady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trissa , Ann Hill
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September 10, 2023

All very pleasant and professional. My problem was a tire leak which they said would be solved by the plug which they assured me would hold as they always do. However, mine didn't, s More

by halassue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Report | Print
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