Back

Byers Subaru Dublin - Service Center

Columbus, OH

4.6
740 Reviews

740 Reviews of Byers Subaru Dublin - Service Center

Sort by
September 08, 2023

They are very communicative. Too much. I feel like since leasing (2weeks or so ago) I’ve got at least one (but often, multiple) phone call or email per day about subaru, the car, More

by allisonc.reeves
Recommend Dealer
Yes
Employees Worked With
Chad Sneed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : . I didn’t work with anyone but Brandon, however it won’t let me past this screen until I rate more of them…?, Brandon Jackson, Atef Behery, Greg Scott, Ann Hill
Sep 10, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to help with your vehicle needs! We appreciate your business and are thankful for your review.

July 29, 2023

This is my sixth Subaru Outback. Love the car and everyone I have interacted with at Byers Dublin have been great to work with. More

by Egaunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Jul 31, 2023 -

Byers Subaru Dublin responded

Thank you so much for your review of Byers Dublin Subaru, and for choosing us for the sixth time to help you find the perfect Subaru Outback. We are delighted that you have enjoyed working with our team and appreciate that you took the time to leave us your kind words. Our staff strive to provide excellent customer service, so we are thrilled that this has been your experience in our dealership. We can't wait to work with you again soon!

June 29, 2023

I have owned an Outback purchased from Byers for years. Very satisfied by the Subaru engineering of the product and by the maintenance history at Byers Subaru Dublin. The last visit was particularly well p More

by padova corso
Recommend Dealer
Yes
Employees Worked With
Greg Scott, Ann Hill
Jun 29, 2023 -

Byers Subaru Dublin responded

Thank you for your review of your experience with Byers Dublin Subaru, Padova. We love hearing that you have been satisfied with the Subaru engineering and maintenance care we have provided over years. We also appreciate the recognition you provided for our tire repair service, and are glad to have been able to still provide a great experience even when there was a short wait at our dealership. We strive to provide excellent service and will be sure to pass on your positive feedback to the team. On behalf of Byers Dublin Subaru we thank you for being a valued customer and look forward to working with you again soon!

May 10, 2023

Went in with brake concerns,told I was riight plus two (front and rear). Servicing done in a timely manner. More

by bbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
May 11, 2023 -

Byers Subaru Dublin responded

Hi, thank you for choosing Byers Subaru Dublin to service your vehicle! We appreciate your business and are thankful for your review.

May 09, 2023

Provided required 15000 mile maintenance and repaired leaking oil pan. Work was done in a timely manner. Excellent service. More

by Bobfarrar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
May 09, 2023 -

Byers Subaru Dublin responded

Hi Bob, thank you for choosing Byers Subaru Dublin to service your vehicle! We appreciate your business and are thankful for your review.

January 25, 2023

I’ve always had good service. I had an issue with my seat and a seat in my daughters car. Both had rips in the same spot. Without a hassle that was resolved. More

by lb1951ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Jan 25, 2023 -

Byers Subaru Dublin responded

Hi, we are so happy you chose Byers Dublin Subaru to service your Subaru! We appreciate your business and are thankful for your review.

January 05, 2023

Got in and was told how long it would take. It was done in the time, I was told. Excellent service. More

by nmbettinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Hill
Jan 10, 2023 -

Byers Subaru Dublin responded

Hi, we are so happy you chose Byers Dublin Subaru to service your vehicle! We appreciate your business and are thankful for your review.

October 09, 2020

John was very helpful in getting a price for my second Forester, with my trade-in, that I felt was within my budget. I had Atef the next day to demonstrate all the new features of my new Forester and pr More

by dogandpony8
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rich ? service dept. 5 star, Atef Behery, John Gregory
Oct 23, 2020 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin to purchase your new Subaru Forester! We greatly appreciate your positive review and your support!

October 01, 2020

I am writing this review as a first-time owner of a Subaru. I am happy with the car and especially pleased with the quality of customer service provided by the team in the Service Department. Although More

by iwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Zornes
Oct 23, 2020 -

Byers Subaru Dublin responded

Thank you for choosing Byers Subaru Dublin to service your Subaru! We greatly appreciate your review and your support!

July 10, 2020

The lady in charge of the service department is not very approachable and does not seem to care about customers. I gave her two stars instead of one because she actually is very knowledgeable. However, it i More

by mb627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ann Hill, Teresa Hoffman
Jul 20, 2020 -

Byers Subaru Dublin responded

I'm sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. We have begun an internal review so that we can better train our staff in their interactions with our customers. Again we apologize for the inconvenience this has caused you.

...
73