CARFACE AUTO SALES

Carface Auto Sales in Ohio turned my car dream into reality! The online application process was a breeze, simple enough to do with my eyes closed. Marciaa and Mario were incredibly knowledgeable and pa reality! The online application process was a breeze, simple enough to do with my eyes closed. Marciaa and Mario were incredibly knowledgeable and patient with my endless questions. They walked me through every step with such care, it felt like they could anticipate my needs!Living out in rural Ohio, my ride to the dealership fell through at the last minute. But Marciaa went above and beyond – she found me a ride all the way from Ohio to Carface! It honestly blew me away. The level of concern and customer service was absolutely top-notch. I'm eternally grateful.Marciaa even secured a lower monthly payment for my car and took care of setting up insurance for me too. All I had to do was sign on the dotted line. They truly are the epitome of what amazing customer service looks like. A huge shout-out to Carface Auto Sales for going the extra mile! Beyond happy customer here More

Carface Auto Sales is the hidden gem of Parma! We walked in just browsing, but Marciaa's friendly and knowledgeable service turned it into an amazing experience. We found the perfect car at a grea We walked in just browsing, but Marciaa's friendly and knowledgeable service turned it into an amazing experience. We found the perfect car at a great price, and Marciaa made the financing process a breeze. Overall, it was a stress-free and positive experience. Their selection of used cars is top-notch, with a variety of makes and models to choose from.They prioritize customer satisfaction, ensuring you feel comfortable and informed throughout the buying process.They offer competitive financing options to fit your budget. More

I ,don't recall speaking to them. Murrieta doesn't even sound familiar. Just gave a 3, because giving a one isn't fair. If I did speak to them, it wasn't memorable or helpful...you d Murrieta doesn't even sound familiar. Just gave a 3, because giving a one isn't fair. If I did speak to them, it wasn't memorable or helpful...you do the math 🤔 More

I bought a car a few months ago from here. As I was pulling out of the lot, the car stalled and turned off completely. The man helping me said that it had never done this before, and said he t As I was pulling out of the lot, the car stalled and turned off completely. The man helping me said that it had never done this before, and said he took it back to their garage to check it and see if they could tell what was wrong with it. He came back shortly to let me know that there was nothing wrong with the car, but that the way I had moved the shifter caused it to stall out. I took the car on a test drive, and it performed as normal. Believing him, I signed for the car and left that day. The same day, I was driving about 40 mph and the car shut off completely in the middle of the road. I let it sit for a couple minutes and it turned on and ran as normal. This became a usual problem, the car turning off completely as I was driving 60+ mph on highways to get to work. when I took the car in to the shop, they diagnosed the problem and took care of it. Something carface could have and should have done when the car shut off on their lot instead of blaming me for how I was driving it. I also was told if I made an early payment I would receive 50% off of another months payment, but upon asking Judith and the other sales people about I was ghosted and never received any information about that discounted payment. After the test drive, I was pushed over to the sales desk and had papers shoved in my face asking for signatures and completion of the sale when I didn’t even get to speak with the sales person about the actual price of the car. The lady helping, Judith, jumped into paperwork because she had assumed i had been spoken to about the car in detail when in reality I had literally just taken it on a brief test drive and had absolutely no discussion beyond the shape of the vehicle. I don’t want to give them one star, because I eventually refinanced my car and got the issues fixed, but I will absolutely never be returning here. It’s also embarrassing how they are pettily replying to bad reviews online blaming customers for their poor practices. It rubs me the wrong way and is not a business I am happy I supported. More

Too hard to contact anyone by phone email or text. Parking lot is overcrowded with used cars leaving too little room to park. We now have our title 69 days, thanx? Parking lot is overcrowded with used cars leaving too little room to park. We now have our title 69 days, thanx? More

Scott, manny, Mario were all very helpful and knowledgeable…. I would’ve like a few things to be different. But business is business 😎. knowledgeable…. I would’ve like a few things to be different. But business is business 😎. More

Terrible place avoid. Went to "test drive" a van I indented to buy the gas gauge was below empty, the salesmen went to go get a gas card when this "women manager" (not) sa Went to "test drive" a van I indented to buy the gas gauge was below empty, the salesmen went to go get a gas card when this "women manager" (not) said the fuel was fine. The salesmen said it wasn't enough for a proper test drive. He said the last time he was yelled at for using his own money to put gas in. Stay away. More

We wanted to buy 2016 Buick from there could not get anyone to answer the phone they make you buy a warranty even if you use your money I. Would look some place else next time anyone to answer the phone they make you buy a warranty even if you use your money I. Would look some place else next time More

They force you to buy a warranty as a condition of buying one of their cars. Be careful! The fee just shows up. one of their cars. Be careful! The fee just shows up. More

Lender not very nice, at least not to me! Seemed so to others. Not willing to work with me or numerous cosigners I had. I have been to many dealerships and always walked out in a new car. Thi Seemed so to others. Not willing to work with me or numerous cosigners I had. I have been to many dealerships and always walked out in a new car. This place wasn't wanting to make sure that happened for me here. First lady super friendly pleasure to deal with. Wish the rest of the dealership was as nice . More