CDJR of Leesburg - Service Center

Very intuitive, On Point, Fast, Goes above and beyond for the customer to make sure they are satisfied the customer to make sure they are satisfied More

My experience with this dealership's continues to be very negative. I have been passed around continuously from one service advisor to another. I have had my vehicle in three times in a month for corrections negative. I have been passed around continuously from one service advisor to another. I have had my vehicle in three times in a month for corrections promised at the time of sale, which never seem to get fully done -- and are still not fulfilled. Once they have your money in the sale, you are up against a very inefficient service bureaucracy in a battle to get promised "fixes" done. The salesman does not follow through to ensure that the service work is complete, and communication with the service department is like trying to navigate a maze. Spent 40 minutes on the phone this afternoon just trying to get to my latest service advisor, only to learn that one of the two "fixes" I brought it in for (for the third time) had not been addressed. More

We always have great service and really appreciate the support we get from Jose! Thank you ,Jose, for your excellent service! support we get from Jose! Thank you ,Jose, for your excellent service! More

Superior service at its’ best. From check-in to check-out. Truly a first-class service center. Look forward to many more visits with my Rubicon. Thanks to the Supervisor, Service A From check-in to check-out. Truly a first-class service center. Look forward to many more visits with my Rubicon. Thanks to the Supervisor, Service Advisor, Ryan and others. The video of my jeep was a first. I’ve never had that type of customer service at other dealerships. Kind regards, R. Mike More

No problems with the oil change or tire rotation. However, I made an appointment and got.up early to get it done, just to be told that appointments mean reservation and that reservation means 1st com However, I made an appointment and got.up early to get it done, just to be told that appointments mean reservation and that reservation means 1st come 1st served. More

The customer service is awesome. Ther staff is very considerate and understanding of the customer's times. Ther staff is very considerate and understanding of the customer's times. More

The staff are informative, professional and knowledgeable. We find the service advisors to be aware of our vehicle and who we are. knowledgeable. We find the service advisors to be aware of our vehicle and who we are. More

Everyone was super friendly that. I encountered. I bought vehicle from the location in Homosassa and will be using leesburg for all of my regular maintence. Katie in the service depar I encountered. I bought vehicle from the location in Homosassa and will be using leesburg for all of my regular maintence. Katie in the service department was amazing too! More

Jamie was great. Found problem with the valve on the new tire before we left. They fixed it on the spot. The oil change was not done but it was not due for a month. Found problem with the valve on the new tire before we left. They fixed it on the spot. The oil change was not done but it was not due for a month. More

Staff was happy to help and kept me informed though out the whole process and timeline the whole process and timeline More