CDJR of Leesburg - Service Center

Good experience Jose was a great help nice explained everything I needed for my truck very helpful nice person told me it would take 2 hours it was less then 2 hours Jose was a great help nice explained everything I needed for my truck very helpful nice person told me it would take 2 hours it was less then 2 hours More

Needed check on electronic symbol Engine emblem lit for.2 days. Called got an appointment next morning. All checked on less than 2 hours detailed explanations. Gary Hayes was very plea Engine emblem lit for.2 days. Called got an appointment next morning. All checked on less than 2 hours detailed explanations. Gary Hayes was very pleasant and professional and said to Call him directly should I have any more problems. I definitely recommend this dealership. More

Great experience I have brought my vehicle in three times since I purchased it. I like the idea of not having to make an appointment for routine service. It is fast I have brought my vehicle in three times since I purchased it. I like the idea of not having to make an appointment for routine service. It is fast and have my vehicle back quickly. More

Excellent Service I always have the best experience with Bill Bryan Jeep/Dodge. From the minute I drive up to the minute I leave. Everything in between just heightens I always have the best experience with Bill Bryan Jeep/Dodge. From the minute I drive up to the minute I leave. Everything in between just heightens the experience the free snacks and condiments, the television and the massage chairs. They get a five star rating from me. The only thing I would do differently is the complimentary car wash after the service. It usually look as if the car is hosed down and the water spots dry on the car, mirrors and windows as is. It should be wiped off so that your car doesn't look spotty and more like a finished product rather than just a rinse and go. More

Great experience Total shock I brought my car for first inspection. Arrived at 0745hrs and my car was service in and out with an hr. Hope service continues in futub Total shock I brought my car for first inspection. Arrived at 0745hrs and my car was service in and out with an hr. Hope service continues in futube Thsnks service department Paul More

Outstanding Needed short notice major brake service for a scheduled trip to MI. Was able to make a timely appointment and obtain thorough diagnostics and expedit Needed short notice major brake service for a scheduled trip to MI. Was able to make a timely appointment and obtain thorough diagnostics and expeditious service. The complementary shuttle to and from my residence we're timely and appreciated. The complementary snack in the comfortable customer lounge we're exceptional. I'm glad I found Bill Bryan years ago and will remain a well satisfied customer. The service personnel are attentive and personable. More

Outstanding service, Outstanding employees. This is the Dealer you want to go to for a new Jeep. I highly recommend Bill Bryan, the service and sales, and maintenance personnel treat you like fa This is the Dealer you want to go to for a new Jeep. I highly recommend Bill Bryan, the service and sales, and maintenance personnel treat you like family. The customer lounge is outstanding. There are no no high pressure sales personnel. More

Service dept. is the worst! Had a 1:30PM appointment for oil change tire rotation, & to install step hoops, Was told on phone it would Take 1.-1/2 hrs. finally after 4 hrs. It Had a 1:30PM appointment for oil change tire rotation, & to install step hoops, Was told on phone it would Take 1.-1/2 hrs. finally after 4 hrs. It was done with a big scratch in passenger door, which they did repair. Will not go back would not recommend! TERRIBLE SERVICE More

Barrery replacement I received a recall notice on my Chrysler 300 in the mail. Sure enough my car completely died two or three days later. I had purchased the car at you I received a recall notice on my Chrysler 300 in the mail. Sure enough my car completely died two or three days later. I had purchased the car at your dealership so I had it towed there. I talked to Jose in service and he informed me that they had checked the car and it was caused by the alternator not recharging the battery and that they would replace it under the recall at no charge to me. I then received another call from Jose telling me my battery was no good and that I would have to pay to have it replaced. I feel that the battery was killed by the alternator not charging it and causing it to completely run down. I paid the $245.57 bill and picked up the car but told Jose we were not happy and felt the battery should have been covered along with the alternator. We have had our car serviced by your dealership on many times and have been very happy, but this one leaves a bad taste. Jose was great and even got us a loner car to use but it still bothers me about having to pay for the battery. Thank you for your concern Gerald and Theresa Scott More