CMA's Chrysler Dodge Jeep RAM of Lynchburg

State Inspection Having made an appointment for service, I arrived a little early and was seen right away. I waited in the customer lounge about 35 minutes. The inspec Having made an appointment for service, I arrived a little early and was seen right away. I waited in the customer lounge about 35 minutes. The inspection probably should not have taken that long but it was, nevertheless a successful visit to this dealership. More

service dept Very friendly, knowledgeable, and very quick on service from appointment setup to getting all service finished...checkout was great and Zack gteat in Very friendly, knowledgeable, and very quick on service from appointment setup to getting all service finished...checkout was great and Zack gteat in explaining service details and cost.. More

Went very smooth amd they listened to what i wanted Because Bob listened and let Ryan know what i wanted. Oncerning payments and what i wanted in a vehicle. 4x4 sporty new. Everythjng went quick and eff Because Bob listened and let Ryan know what i wanted. Oncerning payments and what i wanted in a vehicle. 4x4 sporty new. Everythjng went quick and efficient More

Service Department friendly folks! As always a pleasant experience. I had a recall for my Jeep Cherokee and called to make an appointment right away. They fit me in as soon as possible As always a pleasant experience. I had a recall for my Jeep Cherokee and called to make an appointment right away. They fit me in as soon as possible and were very friendly and polite. Only took about an hour to get everything re-set and updated. More

Had my oil changed and got a quote for 2 new tires. Zach Boyd was very professional and helped me with what I needed. The free shuttle services is a great offering you provide and keeps me coming back. Zach Boyd was very professional and helped me with what I needed. The free shuttle services is a great offering you provide and keeps me coming back. More

My new 2018 Grand Cherokee Summit I decided I wanted to step up from an Overland to a Summit.....so I reached out to the sales team at Billy Craft!! Needless to say, I was not disappo I decided I wanted to step up from an Overland to a Summit.....so I reached out to the sales team at Billy Craft!! Needless to say, I was not disappointed in my service. Once I made the decision to trade my 2015 Overland for the new 2018 Summit, I was driving my new Jeep within two weeks. I love it! A special thanks to Kevin Hamlet and Holcombe Hughes for making this new purchase happen so quickly. Again, my experience with Billy Craft Auto Sales was the "best"! Bonnie Ward More

Service Great Service to go along with friendly smiles. And the sales folks even let us test drive some vehicles while we waited. Top notch dealership Great Service to go along with friendly smiles. And the sales folks even let us test drive some vehicles while we waited. Top notch dealership More

Zach is the best Zach was available to answer all of my questions and took great care of my Jeep. He listened to what was going on and went above and beyond to make su Zach was available to answer all of my questions and took great care of my Jeep. He listened to what was going on and went above and beyond to make sure my vehicle was taken care of. We will Definitely use Zach and his team in the future. Thank you so much Zach! Emily More

Service dept My mechanic Ben did a great job of determining my problem and then resolving the issue accurately and promptly. Service desk was friendly and courteou My mechanic Ben did a great job of determining my problem and then resolving the issue accurately and promptly. Service desk was friendly and courteous in arranging my appointment. Vehicle was in as clean a condition as when I dropped it there. More

Six year customer I've been using Billy Craft since I moved here in the fall of '11. I have never taken my vehicles anywhere else in those 6 1/2 years. I've always be I've been using Billy Craft since I moved here in the fall of '11. I have never taken my vehicles anywhere else in those 6 1/2 years. I've always been treated well and never felt taken advantage of. I've gotten to know some of the employees well and miss the ones who have left that were very kind to me. I look forward to continuing getting my vehicle needs met there. I've only had one issue, just recently, but the discrepancy was handled well and I am satisfied it will not happen again. Thank you for always putting customers first. More