
CMA's Colonial Honda
South Chesterfield, VA
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They moved the deal through fast They were helpful while we were there and worked to get a deal done as fast as possible. We bought a top of the line used 2012 Honda Accord. This is They were helpful while we were there and worked to get a deal done as fast as possible. We bought a top of the line used 2012 Honda Accord. This is an honest account of our experience. The price listed was well above the fair price listed in Kelly Blue Book. When I tried to negotiate it closer to fair, they told me my sources could be wrong and I may have misinformation in my research. We agreed on a price that was fair enough at the time. The car had some scratches and damages that we did not see until we got the vehicle home. Although we should have caught them, it still makes the experience somewhat less than ideal. Kind of diminishes that "new to us" car feeling. Once we agreed to buy the car after failing to catch the damage, they moved fast to close the deal. They also failed to give us a second key, although when we called they said they would get that for us. The car is nice overall. The salespeople were friendly and professional. The price should have been better considering the dents and scratches. I would recommend them only if you've done your research thoroughly and inspect the vehicle with a fine tooth comb. Since many of their listed prices are higher than book value and a used car could have dings, be prepared to negotiate. More
Good Experience I enjoyed the overall experience. There was no pressure when selecting my vehicle. Keith did an excellent job with my financing and explaining the pr I enjoyed the overall experience. There was no pressure when selecting my vehicle. Keith did an excellent job with my financing and explaining the process to me. Ray was patient while I was choosing which car would work best for me. More
My Customers Service Experience I had a great experience at Colonial Honda, everyone was friendly and cared about my experience. Aasish Bhanu was extremely helpful and patient with I had a great experience at Colonial Honda, everyone was friendly and cared about my experience. Aasish Bhanu was extremely helpful and patient with me while I decided on the car I wanted to purchase. I appreciate all the help I received! More
Great, streamlined experience. Many thanks to Gary See and Colonial Honda! My experience was that I basically negotiated for and purchased this car online. Gary was beyond patie Many thanks to Gary See and Colonial Honda! My experience was that I basically negotiated for and purchased this car online. Gary was beyond patient when answering my phone calls and emails. I was unable to find a good deal in my own area of Hampton Roads so I branched out to Colonial Honda ...over 90 minutes away. Gary, along with Jimmy Monger came through with a price that no one else was able to beat. When I went to pick up my new Accord Coupe...Gary had everything ready. The paperwork was in order, the car was gassed up and washed and sitting there waiting for me! All I had to do was sign the necessary documents to complete the purchase. The entire process was easy and streamlined. The entire staff was very friendly, cheerful. Without hesitation, I'd do business again with this dealership. Thank you, Gary and Colonial Honda! -Kevin More
Business at its finest! I received wonderful service here at Colonial Honda. They wasted no time in getting me an offer for the vehicle I inquired about, no hassle and it was I received wonderful service here at Colonial Honda. They wasted no time in getting me an offer for the vehicle I inquired about, no hassle and it was a quick process. I extremely satisfied with the vehicle and I hope to purchase from the in the future. I would refer this dealership to family and friends. Thank You Colonial Honda, v/r A1C Goode More
Unexpectedly Good Experience They get it. In 50 years of buying cars I have experienced it all, including dealerships that could have been a satire on SNL, complete with every sma They get it. In 50 years of buying cars I have experienced it all, including dealerships that could have been a satire on SNL, complete with every smarmy character and dirty trick you can imagine - and that wasn't in the '60s, it was in 2009! Going into Colonial Honda, I was resolved to suffer my fate as a car buyer. Surprise! It was a good experience. No pressure, no bull. I got the deal I needed and the car is great. Everyone there was cordial and helpful. I would definitely go there to buy again. More
Very friendly. Easiest car buying experience ever! Jay Burchell is an extraordinary individual who made this such a wonderful experience. I was introduced to Gordon at colonial honda and everything wen Jay Burchell is an extraordinary individual who made this such a wonderful experience. I was introduced to Gordon at colonial honda and everything went smoothly. Staff were friendly and I actually enjoyed buying my car... No stress at all! More
EXCELLENT EXPERIENCE !!!! :-) Malcolm was nice and professional and did everything he could to help me get the car I wanted! I left out happy and satisfied #happyycustomer! Malcolm was nice and professional and did everything he could to help me get the car I wanted! I left out happy and satisfied #happyycustomer! More
Great Marlon did a great job ! His time and patience was greatly appreciated. Thanks for allowing me to test drive the vehicle, and for taking it home. Th Marlon did a great job ! His time and patience was greatly appreciated. Thanks for allowing me to test drive the vehicle, and for taking it home. Thanks More
Excellent Experience! Malcolm is wonderful and a true asset to your team! He is professional, personable and just overall a joy to work with! Sincerely, Teresa Brown Malcolm is wonderful and a true asset to your team! He is professional, personable and just overall a joy to work with! Sincerely, Teresa Brown More