CMA's Colonial Honda

Buying a car can be a scary process because you never know if you are getting the best deal or if the dealership just wants to make money at your expense. Mr. Seymour was very attentive, caring and hones know if you are getting the best deal or if the dealership just wants to make money at your expense. Mr. Seymour was very attentive, caring and honest, answering all of our questions. I felt like he had our best interest in mind. We visited other dealerships the same day and they all seem to not care about quality but only the sell. I put my confidence in Mr. Seymour and he exceeded my expectations. It was clear that he was concerned about my need for a car and considered my wants, unlike other dealers. He gave me options and I truly trusted his judgement and it paid off. Rebekah was great as well. She answered every question and made the financial process easy to understand. Her openness and honest makes me feel confident to invest in such a big thing as a new car. Everyone was friendly and because of that I have recommended Colonial Honda to all of my friends and coworkers. More

My son was returning to New Jersey from North Carolina on December 16, 2013 when he ran into debris on the road in Petersburg, VA that caused significant damage to the 2006 Honda Civic he was driving. After December 16, 2013 when he ran into debris on the road in Petersburg, VA that caused significant damage to the 2006 Honda Civic he was driving. After much frustration dealing with the towing company, insurance company and adjuster, I instructed the towing company to move the car to the nearest Honda Dealership. That turned out to be the best decision since the car was finally moved to Colonial Honda on Friday January 3, 2014. I contacted the Service Department and spoke with Chad Ritenour explaining the problem that we had and the delays the I've experienced, hoping I could get the car back on the road the next day, so my son could drop off the rental car and pick up the Civic on his way back to NC. Chad was extremely helpful. He inspected the car, compared the damage to the adjusters estimate, confirmed the necessary parts were available, and with the service department working on it all day Friday had the car ready by Saturday for my son. The cost was less than the adjuster's estimate, service was excellent, and Chad kept me informed by telephone on the progress as the repairs were being made. My son picked up the Civic on Saturday and safely returned to NC that afternoon. Dealing with this insurance claim when you live 350 miles away from where the car is, was exhausting until finally reaching someone that understood the situation and was willing to help. Thank you Chad Ritenour, the entire Service Department and Colonial Honda for a job well done! More

Justin did a amazing job helping me find a new car. He didn't waste my time and got down to the bottom line for me to save us both time and headache. He catered to every need possible and was very approac didn't waste my time and got down to the bottom line for me to save us both time and headache. He catered to every need possible and was very approachable and friendly. This is my second purchase from Colonial Honda in Chester, Va and I don't plan on shopping anywhere different. More

I drove from VA Beach and it was well worth the drive. The price was exactly as quoted, the personnel were great, the car was exactly as I wanted. The trip saved me $1500. That pretty well covered the m The price was exactly as quoted, the personnel were great, the car was exactly as I wanted. The trip saved me $1500. That pretty well covered the meal I had with my son who lives in Richmond. There was no haggling about the price and a good experience. Jimmy was great. Larry Valentine More

This is the second Accord we purchased at Colonial with Jimmy Monger. He was tremendous both times!! His follow-up, follow-through, and service orientation were second to any other of the 15+ dealerships t Jimmy Monger. He was tremendous both times!! His follow-up, follow-through, and service orientation were second to any other of the 15+ dealerships that I contacted. Rebekah was very nice to deal with as well. More

I gave the dealer a five star rating due to the fact that there price was excellent and there customer service wonderful! Anyone looking to buy a Honda should go there first and save yourself alot of time. there price was excellent and there customer service wonderful! Anyone looking to buy a Honda should go there first and save yourself alot of time. More

Honda worked hard to insure I received the car I wanted at the price I had budgeted. I came to purchase a Honda Pilot similar to the Pilot I was trading, and walked away with a Pilot EX at a fantastic pric at the price I had budgeted. I came to purchase a Honda Pilot similar to the Pilot I was trading, and walked away with a Pilot EX at a fantastic price. Colonial Honda has a staff that is both friendly and dedicated. Walter and Glenn both worked hard to get the best deal possible. More

I had an amazingly, friendly experience in purchasing my new honda civic. I enjoyed working with Jimmy and the test of the team that I encountered. new honda civic. I enjoyed working with Jimmy and the test of the team that I encountered. More

Colonial Honda is one of the best dealerships I have ever dealt with. In my quest to find the perfect used vehicle for my family, I visited a number of dealerships in the Colonial Heights and surrounding ar dealt with. In my quest to find the perfect used vehicle for my family, I visited a number of dealerships in the Colonial Heights and surrounding areas. Colonial Honda worked with me to get me to my goal, was open and honest regarding my trade vehicle, and overall treated me with respect throughout the process-which is great considering I was buying a used non Honda vehicle and my transaction probably didn't represent big bucks for them. I would definitely recommend them to anyone wishing for an open and honest experience. More

Melissa, It was a pleasure dealing with you and Melissa, It was a pleasure dealing with you and Richard. There are three Honda dealerships that are closer to us than Colonial Honda, but we had su Melissa, It was a pleasure dealing with you and Richard. There are three Honda dealerships that are closer to us than Colonial Honda, but we had such a good experience when we bought our 2006 Accord from you, that we did not hesitate coming back. As pleasurable as the experience was in 2006, the purchase of the 2014 Accord was even better. Richard did a great job. He was courtesy and very knowledgeable. His response time was unbelievable and it did not seem to matter what time I emailed or what question that I might have. He was always right there with an answer. The quality of service continued to be first class with our visit to Colonial Honda to sign all of the papers for the purchase of the 2014 Accord. Richard, Rebekah and yourself made my wife and I feel right at home with the buying experience. Everything was fully explained but yet no pressure was applied. As a business owner myself, I know you hear alot about the bad experiences and not enough about the good ones. I will highly recommend Colonial Honda, Richard and yourself. I would recommend Rebekah too but I know I have little direction to which finance person a customer gets. ha ha Once again, it was a great buying experience and I want to thank each and every one of you. The Carter Myers Automotive family should be very proud to have employees like y'all. Thanks Bobby & Karen Hall More