CMA's Colonial Honda

This is the 3rd lease I have done with Colonial Honda. They make it so easy to complete the transaction and they make sure that I am always happy with my lease terms. My salesperson used all forms of com They make it so easy to complete the transaction and they make sure that I am always happy with my lease terms. My salesperson used all forms of communication to notify me of my lease option for the 2012 CRV. He gave me all the details prior to coming to the dealership which made the transaction quicker and with no suprises. I will return to CH for my next lease. More

This was my first visit to Colonial Honda, to say the least, I was very impressed. The visit started out very good, as soon as we got there, we were allowed to browse the lot without someone hounding us least, I was very impressed. The visit started out very good, as soon as we got there, we were allowed to browse the lot without someone hounding us as soon as we got there, which allowed us to really see what they had to offer. We had already looked online, but wanted to see everything in person before we made a decision. Once we were introduced to Mr. Ty, he did not make us wait at all, he asked for my husbands license and he went in to get the keys for our test drive. Mr. Ty never pushed us in anyway, he answered all of our questions and never made us feel stupid, as some car salesman do. He was also very courteous, asking us several times if we wanted something to drink. We bought the Honda Accord for my daughter, I know she is going to love it. I was so impressed with Mr. Ty and all of the Colonial Honda staff, I may have to buy my next car there. Thank you so much for all of your help, we are so grateful for the outstanding customer service and a beautiful car! Thanks Again, Mrs. Townsend More

Thank you so much Mr. Ty for all your help! My husband and I came in just to look at used cars to get an idea of what was out there and the market price for what you would get. I must say that I am very and I came in just to look at used cars to get an idea of what was out there and the market price for what you would get. I must say that I am very apprehensive in having to deal with salesman in general and my past experiences is that they always tell you what you want to hear rather than genuinely listen to what you want. First and foremost this is why I am very happy to write this review. Mr. Ty made us, especially me feel very comfortable and I really trusted what he was telling us about the cars, which my husband knew some information, but we were able learn more about our awesome "New" - "Used" Honda Accord I love it and appreciate you Mr. Ty in making me a believer that there are actually salesman out there that do care what I want, so thank you! If we are ever in the market again, we will look you up. I strongly reccomend Colonial Honda for anyone looking to buy a car everyone there was nice to me, but my experience with Mr. Ty was well above my expectations:-)) More

I just bought my first car from Ty at Colonial Honda. Ty made the experience easy and enjoyable. He didn't try to just push a vehicle on me to make a sale, but rather he focused on my needs and tried to fi made the experience easy and enjoyable. He didn't try to just push a vehicle on me to make a sale, but rather he focused on my needs and tried to find a vehicle that would fit those needs. Ty helped me to find an affordable vehicle that I would enjoy. I had no intentions of buying a car today and yet Ty helped me find the right one for me. I am glad that I went to Colonial Honda and spoke with Ty. More

I just bought my first new car from Ty at Colonial Honda. He was honest and up front from the beginning. He really took the time to get to know and understand what I wanted. I was going back and forth wit He was honest and up front from the beginning. He really took the time to get to know and understand what I wanted. I was going back and forth with another car dealership and didn't receive NEAR the same service...which is why I ended up back with Ty and Colonial Honda. He got me everything I asked for and the experience was positive all around. I love my new Civic! More

"Ty" was straightforward and to the point. Our experience was really hassle free and easy. We got the price we wanted and we're really impressed with all the new technology on the 2012 CR-V; seems experience was really hassle free and easy. We got the price we wanted and we're really impressed with all the new technology on the 2012 CR-V; seems to be some pretty neat updates from the 2011. Everyone was friendly and easy to work with. Also I asked "Ty" a lot of questions and he actually knew what he was talking about and didn't try to b.s. me, which was good because I would have known better :) Overall thought it was great and we're happy with the service and the product and the people! Thanks Ty! More

I recently bought my second vehicle from Colonial Honda in December of 2011. Each time the sales staff and management at Colonial Honda were excellent to work with. They took a no pressure approach to bu in December of 2011. Each time the sales staff and management at Colonial Honda were excellent to work with. They took a no pressure approach to buying and worked hard to ensure that my needs were met. For prospective buyers who will have children with them, Colonial Honda provided a relaxed/accomodating space for my children so that my wife and I could complete the purchase of her new car. I highly recommend Colonial Honda to anyone in the Richmond area, they worked hard to achieve to their slogan of "making it worth your while". They worked to ensure that my wife and I had the car buying experience we desired and that we walked away knowing that we got the best deal. More

I THOROUGHLY enjoyed the car buying process with Colonial Honda. My initial experience with this dealership was based upon a vehicle that I viewed on line. Received a very personable, professional & expedi Honda. My initial experience with this dealership was based upon a vehicle that I viewed on line. Received a very personable, professional & expeditious response from Miss Angela Ramsey. She worked quickly with obtaining my application & getting me financed in conjunction with Kevin Rogers. I must say that this is my 3 automobile purchase & BY FAR THIS experience excelled ALL the rest. My husband is returning to the work force on Jan 2. I recently reentered to the work force & lost my 2007 Camry in a motor vehicle accident back in March 2010. I was actively shopping for vehicles from April - June 2010. I went to Priority Toyota (next door) & Victory Nissan (now Sheehy Nissan). Their salespersons "Tony" & "Sam" could not compete in any fashion with this dealership nor the caliber of salespersons that I was acquainted with during my sales experience with Miss Ramsey. She did not bother me repeatedly with redundant questions. And when the sales portion was completed she made certain that I had a full tank of gas, license plates installed, a brief tutorial on the vehicle prior to exiting the lot, insurance transferred to the new car that I purchased & a service appointment scheduled (including the car detail that will be done during the service trip). Prayerfully this vehicle will run well for a long time. This portion of the buying & ownership experience remains to be seen. If this portion of the process is anything like the sales experience. I will DEFINITELY be referring family, friends as well as being a repeat customer during my NEXT vehicle purchase. More

Ty spent many hours with me. I test drove several vehicles. He honored all of my requests. He even arranged that I could take a car home overnight to be sure that I liked it. When I did not like t vehicles. He honored all of my requests. He even arranged that I could take a car home overnight to be sure that I liked it. When I did not like that car, he spent more time to find the vehicle that I really liked. He worked with the sales managers and others on my behalf. Ty was always professional and pleasant. Goodness knows, I gave him reason enough to quit on me, but he didn't. I appreciate his excellent customer service. More

I HAVE TWO HONDAS. MY 1996 WAS BROUGHT IN BECAUSE I THE MOTOR WAS REVING. THEY FIXED IT FOR $202.00 AND THE ENGIN CHECK LIGHT IS STILL ON. i GO BACK IN TO ASK WHY IT IS STILL ON AND "MEGAN" TELLS ME THAT I MOTOR WAS REVING. THEY FIXED IT FOR $202.00 AND THE ENGIN CHECK LIGHT IS STILL ON. i GO BACK IN TO ASK WHY IT IS STILL ON AND "MEGAN" TELLS ME THAT IT COST EXTRA AND HAD NOTHING TO DO WITH WHY I BROUGHT MY CAR IN.THIS IS CRAP. I WILL NEVER BRING MY CAR BACK HERE AGAIN. More