
CMA's Colonial Honda
South Chesterfield, VA
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My experience was amazing. You guys were awesome. Everyone treated us like family and that was amazing. I would recommend you all to others, because everyone do an amazing job You guys were awesome. Everyone treated us like family and that was amazing. I would recommend you all to others, because everyone do an amazing job. Thank you all so much for all that you done for me More
Fantastic, true professionalism The honesty ,care ,knowledge and professionalism is beyond reproach Chris went step by step in instructions of our new vehicle and was extremely patie The honesty ,care ,knowledge and professionalism is beyond reproach Chris went step by step in instructions of our new vehicle and was extremely patient with us More
Professional and Accomodating Malcolm and Sabrina were very helpful and made this an easy process. We appreciate you and will be referring you to our friends and family! They disc Malcolm and Sabrina were very helpful and made this an easy process. We appreciate you and will be referring you to our friends and family! They discussed every aspect of the purchase in detail and ensured that we had a clear understanding of our options. I never felt rushed and can say that all of my needs were met. Everyone was very friendly and professional. When considering my next purchase this will be my first stop! Thank you again for everything! V More
A great day because of you!! Today Miranda did all she could to assist me she didn’t transfer me to someone else. I had a unexpected issue arise and she was front and center with Today Miranda did all she could to assist me she didn’t transfer me to someone else. I had a unexpected issue arise and she was front and center with a helping hand. Not only was my situation unexpected but she along with the the service team, got me out of there in a timely manner because I had a planned appointment that day. She went above and beyond in understanding and communicating my needs from the very start to end of our conversation. Because of her almost bad day turned into a perfect one. It never happens that way for me!! I must say it’s not my first experience with her she’s always helpful today she truly met all my expectations. Thanks for all you do!! Sincerely, Mrs. Jackson More
Excellant Service as ALWAYS I went in for my routine oil change and tire rotation. As always, I received prompt and courteous service! I have bought my last 6 cars from Colonial I went in for my routine oil change and tire rotation. As always, I received prompt and courteous service! I have bought my last 6 cars from Colonial Honda and will continue to do so in the future. My daughter has also purchased two vehicles from Colonial Honda. Can't say enough good about all the people here! More
Excellent dealership When shopping for a new car for my 89 year young mother, we went to Colonial Honda. Aaron Parsons went well beyond to see to my mother's needs.He spen When shopping for a new car for my 89 year young mother, we went to Colonial Honda. Aaron Parsons went well beyond to see to my mother's needs.He spent the time to show her multiple cars and their features. I would recommend Aaron and colonial honda for your new car. More
Servicing at Honda Dealership I had my 2018 Honda serviced for the 1st time with oil change, tire rotation, recall work. The service rep was friendly and the service was done in ab I had my 2018 Honda serviced for the 1st time with oil change, tire rotation, recall work. The service rep was friendly and the service was done in about an hour. The waiting area was clean and comfortable. I would definitely recommend Colonial Honda. More
Fantastic Dealership! This is an incredible dealership and they will go out of their way to satisfy every customer. I am thrilled with both purchases that we have made and This is an incredible dealership and they will go out of their way to satisfy every customer. I am thrilled with both purchases that we have made and will go back again. Aaron was fantastic!!!!! More
Great!They were all great! It was a great experience, they let me test drive 3 cars to finally decide to get the one we wanted.. Keep up the good work! It was a great experience, they let me test drive 3 cars to finally decide to get the one we wanted.. Keep up the good work! More
Proactive Customer Service On January 7th I had a service appointment to have a wheel bearing replaced. Upon arriving at Colonial Honda and having my car driven into the Servic On January 7th I had a service appointment to have a wheel bearing replaced. Upon arriving at Colonial Honda and having my car driven into the Service Center, I was advised by my Service Representative (Naomi) that the incorrect part was ordered. Needless to say, I was not pleased. However, Naomi advised me that she would contact me when the correct part arrived. I was subsequently contacted by Naomi and an appointment was made for January 18th. Upon arriving at Colonial Honda on the 18th Naomi advised me she would contact the Service Manager to see if my $100 deductible could be waived because of the earlier inconvenience. The Service Manager agreed and the deductible was waived. The fact that as a customer I did not have to request the waiver of the deductible was refreshing as it showed great customer service and the accepting of responsibility by a Service Provider that has almost become non-existent today. More