
CMA's Colonial Honda
South Chesterfield, VA
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AMAZING EXPERIENCE!!! Mr. Walter Cooke was an amazing person to work with. He was super warm and welcoming from the day I called him to set up an appointment, to the momen Mr. Walter Cooke was an amazing person to work with. He was super warm and welcoming from the day I called him to set up an appointment, to the moment we drove off the lot. Mr. Cooke's customer service was very impressive to say the least. He was very knowledgeable, personable and straight forward with me (Audrey) and my family Kimberly & Richard (Mom/Boyfriend). The whole experience was easy and fast. We were conversing about being parents, childhood upbringing and sports, it felt as though we've known Mr. Cooke for years. I'm so happy Walter answered my call that day as I was looking to shop around between dealers for the best rates, however once I spoke to Walter...I didn't want to call any other locations or dealers. I'm truly happy with the level of service we received and glad he's (Walter) there to make other families happy as well. #2thumbsup More
A rare and enjoyable experience Being the first time searching for a new vehicle in 18 years I found it truly refreshing not to feel pressured or coaxed to go one way or the other. A Being the first time searching for a new vehicle in 18 years I found it truly refreshing not to feel pressured or coaxed to go one way or the other. Also having the the dealership being so willing to work with me in making the purchase work how I needed it to made what could have been a stressful time not one was a rare experience not shared in life these days. Thanks again. More
I was treated like Royalty!!! My entire car buying experience was amazing! From the moment that I walked in the door, not a single employee passed me that did not ask if I was bei My entire car buying experience was amazing! From the moment that I walked in the door, not a single employee passed me that did not ask if I was being helped or if I needed something to drink. The whole process was comfortable, personable and stress free. More
Wonderful Experience. I had a wonderful experience purchasing our new car from colonial honda. I had initially called Evan the day of to send me videos of a used vehicle wh I had a wonderful experience purchasing our new car from colonial honda. I had initially called Evan the day of to send me videos of a used vehicle which he did promptly, went to the dealership that night and ended up going new and set up the deal the night before with Bubba and Brandon. Evan was extremely helpful the next night discussing options and handling the sale. Overall I had a very pleasant experience and was treated very well compared to other local Honda dealerships. More
Oil Change/Tire Balance I didn't have to wait long and they also made sure that my tires were rotated and balanced before I left out of town! Mrs. Naomi made sure she told me I didn't have to wait long and they also made sure that my tires were rotated and balanced before I left out of town! Mrs. Naomi made sure she told me everything that was going on with my vehicle and also informed me of the prices before they completed anything! She was amazing! More
Routine maintenance I never seem to have the time to make and appointment yet Miranda meets me with a smile and calls me by name. Oil change or any other problem she has I never seem to have the time to make and appointment yet Miranda meets me with a smile and calls me by name. Oil change or any other problem she has me covered. Jeff usually works on my vehicle and Karl is always there with a smile and handshake. My family uses and trusts this dealership and will continue to do so in the future. Thanks Miranda. Always looking out for us. More
Wonderful experience No pressure but admire the sales strategy! Share what u want,$ u want to spend, then Colonial will put the puzzle 2gether for you. My 1st car purcha No pressure but admire the sales strategy! Share what u want,$ u want to spend, then Colonial will put the puzzle 2gether for you. My 1st car purchase in 10yrs. NO STRESS! Nvr try to get best price . Great experience! More
Excellent I brought in my Honda Pilot for an oil change. The wait time was reasonable and efficient. Even though I had a coupon the service person was able to f I brought in my Honda Pilot for an oil change. The wait time was reasonable and efficient. Even though I had a coupon the service person was able to find me a better deal. More
Service on my Honda Pilot The service associate, Naomi Bussinger, was very friendly and efficient. She explained everything in detail. Her smile and attentiveness made me fe The service associate, Naomi Bussinger, was very friendly and efficient. She explained everything in detail. Her smile and attentiveness made me feel like I was her only customer. The service was done in a timely manner as well. More
2007 Honda Ridgeline Purchase This week I purchased a 2007 Honda Ridgeline from the Colonial Honda dealership. It was not the truck I had originally thought I would be purchasing This week I purchased a 2007 Honda Ridgeline from the Colonial Honda dealership. It was not the truck I had originally thought I would be purchasing but after a road trip with it and the experience with the sales manager, salesman, management, service department, finance department, cashier, and all the other personnel I met and had conversations with, I came away with a pleasant feeling, not only about my truck, but the people who were as genuine as you could hope to meet. There was no high pressure just the angling between each other for the best deal we could come away with from both sides. I had a friend who has bought several cars over the years from Colonial and always told me how good his experience was. Now I join his ranks and can say the same about mine. More