CMA's Colonial Honda

Great service I have a handicapped daughter and they brought the van to me so that we didn't have to come back. Very considerate. Thank you Theo. I have a handicapped daughter and they brought the van to me so that we didn't have to come back. Very considerate. Thank you Theo. More

Awesome! I can't say thank you enough to everyone that made my experience smooth sailing! I couldn't believe I came home with my vehicle! I love it! The whol I can't say thank you enough to everyone that made my experience smooth sailing! I couldn't believe I came home with my vehicle! I love it! The whole staff was professional and courteous! More

Fair and Efficient. My experience at Honda Tuesday was basically fair and efficient. Mr. Leach conducted himself in a very professional manner. He did an excellent job i My experience at Honda Tuesday was basically fair and efficient. Mr. Leach conducted himself in a very professional manner. He did an excellent job in communicating with me as well as my insurance company and credit union where I had my prior car loan. He went over everything and explained every detail on reduction and down payments to get my payment close to where I wanted it. After the sale, he showed me every feature on the car as well as helped me transfer all of my items from the old to new. My overall experience was excellent. More

Would definitely buy from them again! I have had pushy salesmen at other sales lots and walked away. Terry Robinson was not pushy in any way or form. He answered all of my questions polit I have had pushy salesmen at other sales lots and walked away. Terry Robinson was not pushy in any way or form. He answered all of my questions politely and was very knowledgeable. After listening to my needs he suggested a new Accord with 1.9% interest rate. We worked out the details and it wasn't any bit stressful like I thought it would be. The gentleman in the back that set up extra insurance protection plans was just as easy to work with as Terry. Everyone that I spoke to had very good customer service skills and were easy to work with. More

Stay Away! Used Car Sales Managers lied and want your money. My wife and I live 2 hours away from Colonial Honda. They had my dream truck for sale and I contacted them in hopes of purchasing this vehicle. I spok My wife and I live 2 hours away from Colonial Honda. They had my dream truck for sale and I contacted them in hopes of purchasing this vehicle. I spoke with the used car sales manager and we came up with a purchase agreement and I advised him my wife and I would be taking off work the next day and making the 2 hour drive to finalize the paperwork. I am active duty so I put in leave and my wife took the day off. We both travelled approx. 1 hour (half way) and received a call from one of the sales managers explaining the vehicle was sold the previous night after I had made the verbal/purchase agreement. (I was emailed the purchase agreement). The only response I received from the sales manager once I called back and asked for a supervisor was "the only thing I can do is say sorry". We both took off work, and drove over an hour, completed all the financing prior too and I haven't gotten so much as a sorry or a call back. I highly recommend staying away from this establishment. I have been active duty for 18 plus years and have never experienced something as rude as this. The used car sales team obviously received a better offer then what was agreed to with me and sold it out from underneath me even after the verbal and written agreement. We are filling a formal complaint with USAA Car buying service and intend on spreading the word to nearby military facilities and other car sales sites. Buyers beware. Terrible experience. More

Good service with one expection I had a mid-afternoon appointment to have my Honda serviced. Upon walking in, I was greeted by a Service Advisor who wrote my repair order. I asked to I had a mid-afternoon appointment to have my Honda serviced. Upon walking in, I was greeted by a Service Advisor who wrote my repair order. I asked to have the tires rotated along with my oil change and the Service Advisor kinda brushed me off on that request like it was trivial. Needless to say, I drove out of the dealership without my tires rotated. I will need look for another place to have my tires rotated this time. Sure, I could have said something, but the attitude got to me, so I did not say anything. Other than that incident, everything went well. The rest of the interaction, I dealt with Jack (another Service Advisor), who was very professional. I do like the free car wash that comes with the service. More

Colonial Honda My wife and I came to Colonial Honda to price shop for new and used cars (looking to stay within a monthly payment budget). Luckily we were able to t My wife and I came to Colonial Honda to price shop for new and used cars (looking to stay within a monthly payment budget). Luckily we were able to take advantage of some July 4th sales and purchase a new car. Great customer service. Took the time to answer all of our questions. Richard Miller is the best!!! More

great organization I have been buying my cars and having them serviced at this dealership for over 20 years. Everything is always excellent. Good people, great custome I have been buying my cars and having them serviced at this dealership for over 20 years. Everything is always excellent. Good people, great customer service. More

Blown tire on highway needed repair We have always been loyal customers to Colonial Honda for over 30 years. One of the reasons is the professionals there treat you with respect. We have always been loyal customers to Colonial Honda for over 30 years. One of the reasons is the professionals there treat you with respect. More

Honda is great I went in to get a oil change. And left a very happy customer. Everyone was very friendly and welcoming. The wait time was great. I didn't have to wai I went in to get a oil change. And left a very happy customer. Everyone was very friendly and welcoming. The wait time was great. I didn't have to wait long. I look forward to coming back for more service whenever needed. Thanks honda team for taking care of my honda. More