
CMA's Colonial Honda
South Chesterfield, VA
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Excellent service Miranda is always great to work with in Service Department and staff is always friendly ! I wouldn't choose to go to any other dealership but Colonial Miranda is always great to work with in Service Department and staff is always friendly ! I wouldn't choose to go to any other dealership but Colonial Honda ! More
Purchased a new car My experience was exceptional! Walter Cooke was amazing to work with. Along with Tory with the assessment of my 2014 Honda Accord that i was trading-i My experience was exceptional! Walter Cooke was amazing to work with. Along with Tory with the assessment of my 2014 Honda Accord that i was trading-in. He worked hard to make sure I got what I wanted and the payment I can afford. I am truly loving my 2017 CRV. Thank you guys for all your help! More
To purchase a Honda Pilot Chris Brooks was our salesman. He was outstanding from my initial contact on the telephone and in person. He was warm and professional in greeting Chris Brooks was our salesman. He was outstanding from my initial contact on the telephone and in person. He was warm and professional in greeting us. he made us feel we were important and he took a lot o time to make sure we were comfortable and satisfied with our purchase, His professional charm represents Colonial Honda in an outstanding manner! I will refer all of my family and friends to Chris. Thank you Chris for a job well done. More
2008 Pilot Maintenance My wife's vehicle needed service and there are 2 employees Crystal (service advisor) and Karl (maintenance manager) have worked hard to keep my wife's My wife's vehicle needed service and there are 2 employees Crystal (service advisor) and Karl (maintenance manager) have worked hard to keep my wife's 2008 Honda Pilot running like its new!! More
Exceptional Experience My experience was exceptional. Salesperson was very thorough and addressed all questions. He followed with phone calls to ensure that I was pleased My experience was exceptional. Salesperson was very thorough and addressed all questions. He followed with phone calls to ensure that I was pleased with my purchase. More
By far the easiest car buying experience I have ever had. I recently had to purchase a vehicle to replace my 2016 Honda civic that was wrecked by a valet company. So I was already stressed with the whole insu I recently had to purchase a vehicle to replace my 2016 Honda civic that was wrecked by a valet company. So I was already stressed with the whole insurance process and other factors I was facing due to this incident. And with my previous car buying experiences being the typical hassle type experiences, I wasn't looking forward to the process. I decided I was getting the Civic sport touring hatchback this time around. To start the praise for Colonial Honda, I will start here. They were the only dealer in the area that had the model I was looking for. In fact they had 4 of them on the lot. So I decided to ride down and test drive one. My first contact was Sales Associate Ray Young. I told him what I was there for, and without hassle, Ray retrieved the keys and we test drove the vehicle. We exchanged info, and I told him I would be back to purchase the vehicle. Simple as that. My second contact came when I sent an online request to get a price on the vehicle. Honda Specialist Judson Barker contacted me and made sure they knew what vehicle I wanted and started the whole process so that it would go smoothly when I arrived. Unfortunately I did not have an opportunity to meet Judson in person, but he was professional and helpful throughout my contact with him. The day I arrived to pick up the vehicle, all of the paperwork process was handled in a timely fashion. I was informed, but not hassled at all. While Ray covered the initial paperwork signing process and getting the vehicle prepared for delivery, I had a chance to sit with Business Manager Sabrina Thomas. Again, information was exchanged professionally and timely. I never felt pressured to do anything I didn't want to do. There were others that I know helped with the process, from whoever got me the great financing rate, to the person that offered to help show me how the systems work, to the several employees that were friendly as they passed by and made sure we were comfortable during our time there. . The only negative I can say I had was in the detail process. When they first brought out the car, it was not detailed fully. it may have been because I showed up as they opened. They may have felt rushed to get the vehicle out to me. But again, the vehicle was sent back and they took care of the issues I pointed out. So not a big negative at all. Top notch dealership and employees. I think my total time spent at the dealership (both trips) was just over 2 hours. Thanks to everyone that contributed. More
Great Service and Attentive The staff, especially Donell were very accommodating with matching me with a vehicle that fit my budget while including coverage so I wouldn't be shor The staff, especially Donell were very accommodating with matching me with a vehicle that fit my budget while including coverage so I wouldn't be short-changed in the long run! This is by far the best experience I've had with buying a car and this will be my go to in the futures to come. More
Excellent staff help Went online first. Arrived at dealer and asked for contact. Was referred to an associate, who took charge and found the exact vehicle we wanted. He Went online first. Arrived at dealer and asked for contact. Was referred to an associate, who took charge and found the exact vehicle we wanted. Helped us to get familiar with all of the options and accessories.. finance took over and walked us through the paperwork. Delivered the car to my house the next day after it was detailed. Super sales people. Felt welcome at dealership. They also walked us through all of the cars functions and was actually on their own time. Would refer to friends. More
Second time buying at Colonial This was my second new vehicle purchase at Colonial Honda and both times it was a good, enjoyable, non high pressure buying experience. They more tha This was my second new vehicle purchase at Colonial Honda and both times it was a good, enjoyable, non high pressure buying experience. They more than met all my needs. Would definitely return again! More
Pleasant Experience I was shopping for CRV after my car wreck. My conversation with Evan Hartwell was straight forward & solicited for best quote. He was very professiona I was shopping for CRV after my car wreck. My conversation with Evan Hartwell was straight forward & solicited for best quote. He was very professional & responsive & made all accommodations necessary to capture my business. Dealing with him was great satisfaction as he made purchasing that much better. I would always recommend Colonial Honda for buying & have already done so with my friends / relatives. Thank You. Amit More