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CMA's Colonial Honda

South Chesterfield, VA

4.8
1,502 Reviews

2100 Walthall Center Dr

South Chesterfield, VA

23834

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Showing 1,502 reviews

June 22, 2015

Too many loose ends I came to the dealership knowing exactly what car I wanted so I didn't expect to spend hours there. But it seems that is still a requirement even if More

by deb
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karl Soloe, Wendy Sparks, Bubba Rankin, Sabrina Thomas
Jun 26, 2015 -

CMA's Colonial Honda responded

Deb, I wanted to thank you for your feedback. We strive to make sure we do our very best to ensure customer satisfaction at the highest level, and it sounds like we fell short of doing this for you. I would love an opportunity to discuss your experience here so that I can share it with my team in an effort to help us improve our customer service. You can contact me via phone or email, which I will list below. We do appreciate your business and hope that we will have another opportunity to prove to you how much we do appreciate our customers. Thanks, Tim Tim Cosgrove General Manager Colonial Honda 804-414-1986 tcosgrove@i95honda.com

June 19, 2015

Awesome I had a wonderful experience here at Colonial Honda. When I first walked in I felt like I was at home. The environment was warming and I felt absolute More

by Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stone, Keith Adams
Jul 01, 2015 -

CMA's Colonial Honda responded

On behalf of Bill and myself, we are glad to have exceeded all expectations in your car buying experience here at Colonial Honda. We are also grateful to have had an opportunity to make you feel at home. We welcome you to our growing family here at Colonial Honda. ***Remember to tell a friend about a friend so we can become friends*** Best regards, Keith "The Credit Boss" Adams

June 18, 2015

Amazing experience!!! Keith Adams is an amazing person, he went beyond to get everything taken care of, as well as Lious Farley !!! I appreciate everything. Definitely goin More

by Diana96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Adams
Jun 19, 2015 -

CMA's Colonial Honda responded

Thanks for the opportunity in allowing me to earn your business. We at Colonial Honda welcome you to our growing family! ***Remember to tell a friend about a friend so we can become friends*** With Best Regards, Keith "The Credit Boss" Adams

June 15, 2015

A blessing My experience was the best experience ever! I have no complaints at all! Mr. Leach was very detailed and helpful, also kept a great sense of humor. Th More

by mitres15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Adams, Malcolm Leach
Jun 19, 2015 -

CMA's Colonial Honda responded

On behalf of Mr. Leach and myself, we appreciate the opportunity in making a blessing come true for you. I'm glad to hear that your mother loves the car as well. We hope all is well and look forward to seeing you in the future as a loyal Colonia Honda customer. ***Remember to tell a friend about a friend so we can become friends*** Best regards, Keith "The Credit Boss" Adams

June 15, 2015

Superior Customer Service Bill Stone was very helpful professional and caring when helping us find a vehicle. He just listened to what we wanted and help us find the vehicle th More

by Niners81and5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stone
June 11, 2015

AMAZING!! Keith adams And bill stone were GREAT!! It was my first car buying experience, and they made me feel really comfortable, they didn't lead me on or off More

by Charnise21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Stone, Keith Adams
Jun 19, 2015 -

CMA's Colonial Honda responded

On behalf of Mr. Stone and myself, we were honored to be apart of your first car buying experience. We hope to see to you in the future as a loyal customer here at Colonial Honda. ***Remember to tell a friend about a friend so we can become friends*** Best regards, Keith "The Credit Boss" Adams

June 11, 2015

NECESSITY OVER DESIRE when I went to Colonial Honda to purchase a vehicle, I had my heart set on a specific one. The main goal was to get something reliable and sustainable More

by ShellyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Adams, Tricia Lewis
Jun 19, 2015 -

CMA's Colonial Honda responded

On behalf of Tricia and myself, we value the opportunity to have helped you make your mind up in getting something needed and not wanted! When the time is right for you to get what you want we will definitely see you again as being a loyal Colonial Honda customer. ***Remember to tell a friend about a friend so we can become friends*** Best regards, Keith "The Credit Boss" Adams

June 10, 2015

Five Star experience Karla Lynch was an absolute joy to work with from the moment I stepped on the lot. She was courteous and professional. She followed up with me to make More

by JKirkland77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karla Lynch, Tim Cosgrove, Sabrina Thomas
June 08, 2015

Quick but sloppy I knew the kind of car I wanted when I stepped on the lot so I didn't test any other cars. The process was fairly quick, but sloppy as the finance and More

by anonymousmouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bubba Rankin
Jun 08, 2015 -

CMA's Colonial Honda responded

I am sorry to hear your experience was not what you had hoped for. I would like the opportunity to discuss your experience. Unfortunately, I have no name or contact for you based on what you provided in this review. I will list mine below in the hopes you will reach out to me to discuss. I'm sure if you give me an opportunity, I can make you feel the way you should, appreciated and valued as a customer. Thanks, Tim Tim Cosgrove General Manager Colonial Honda 804-414-1986 tcosgrove@i95honda.com

June 06, 2015

Easiest deal ever Colonial, Gary, Trish, and Keith made everything easy and pleasant. And I love my car. 2 weeks of fighting with other dealers and Colonial had me i More

by rehabguy1960
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Adams, Tricia Lewis
Jun 19, 2015 -

CMA's Colonial Honda responded

On behalf of Gary, Tricia and myself, we welcome you to the growing Colonial Honda family! By you being a member of the family, your next purchase will not take two weeks now that you've come to the right place. ***Remember to tell a friend about a friend so we can become friends*** Best regards, Keith "The Credit Boss" Adams

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