CMA's Honda of Lynchburg

I recently purchased a Ford Edge from CMA HONDA. Ashley Ferrell made my experience awesome. Keith Brown is an awesome Fiancé Manager. I thank you both for working your magic. Ashley Ferrell made my experience awesome. Keith Brown is an awesome Fiancé Manager. I thank you both for working your magic. More

I recently purchased a CRV which was coming into the dealership. Robert was very professional and personable, and made the experience easy with no surprises. Keith, who closed the deal with the paperwor dealership. Robert was very professional and personable, and made the experience easy with no surprises. Keith, who closed the deal with the paperwork was just as great. Purchasing at CMA was a pleasant experience. Thank you for the great customer service!!!! More

We had an outstanding purchase experience with CMA of Lynchburg. Robert was incredibly kind, personal, and demonstrated great hospitality through the whole purchase process. We are very happy with our ve Lynchburg. Robert was incredibly kind, personal, and demonstrated great hospitality through the whole purchase process. We are very happy with our vehicle choice and appreciate how he went above and beyond what other dealers would do to make this an easy transaction! Thank you Robert for taking care of us and for all that you did to make this such a great experience! More

Service department needs to get on the ball. I have been waiting for a "safety recall" repair since May of 2024. It took two months for someone in the service department to return my call. Fi I have been waiting for a "safety recall" repair since May of 2024. It took two months for someone in the service department to return my call. Finally after someone did return my call I was told Honda had issues the parts to do the repair. Strangely on the recall notice it stated if you already have paid to have this repair done Honda will reimburse you, wonder where those parts came from. I called frequently to check afterwards. In September I was told Honda was sending parts out to do some of the recalls they would check and let me know. Never heard from them again. I called the dealership in Roanoke and they confirmed Honda had not issued the parts to do the repair and American Honda would be sending out a letter when the parts will be available. I received the letter in December that the part were available and to bring the vehicle in for repair. I called the dealership to schedule an appointment. No one answered so I left a message again no return call. I called again the next day surprisedly the service manager said I was just about to call you, I thought yeah right. Anyway same old story they didn't have parts, when said I received a letter saying the parts were available he response was "I don't know why they sent that out saying that because we don't have the ". This conversation was on 1/9, he said he would check with the parts department to see if they could find out when they would be coming in and he would call me back. Today is February 5th and I haven't heard from him. I called Priority Honda in Roanoke and got an appointment to have the repair done. The Lynchburg Honda dealership suck at communication and it makes me think the service department would be just as bad. The is one Honda owner that will never know I go with Priority for any future needs. More

Robert and the whole crew at CMA Honda made my recent Pilot purchase painless! They were professional , courteous and caring. Great job CMA! Pilot purchase painless! They were professional , courteous and caring. Great job CMA! More

Really professional group of sales people. They are kind, transparent, empathetic, and thorough. I highly recommend CMA's Honda of Lynchburg. They are kind, transparent, empathetic, and thorough. I highly recommend CMA's Honda of Lynchburg. More

We wanted to buy a specific vehicle that was just coming into the dealership. Josh Williams and the CMA team made it happen to the mutual satisfaction of all concerned. It was a quality car purchasing exp into the dealership. Josh Williams and the CMA team made it happen to the mutual satisfaction of all concerned. It was a quality car purchasing experience. More

Great experience buying a new vehicle. Matt was great to work with.. He took time to answer all my questions and I did not feel pressured at all. I highly recommend CMA of Lynchburg and Matt was great to work with.. He took time to answer all my questions and I did not feel pressured at all. I highly recommend CMA of Lynchburg and Matt. More

We had our 2019 Civic into the service department recently for maintenence. We were really pleased with the service we received, the friendliness of the staff, the comfort of the waiting area, and th recently for maintenence. We were really pleased with the service we received, the friendliness of the staff, the comfort of the waiting area, and the cleanliness of the facility. More

I worked with Montez Booker- excellent! He made the process seamless. It was a decision that needed to be made in a timely manner. See Montez! He made the process seamless. It was a decision that needed to be made in a timely manner. See Montez! More