
CMA's Honda of Lynchburg
Lynchburg, VA
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This is the first time I've been into a dealership to buy a used van. All the stories from other people buying from a dealership, being led to try and buy more car than the wanted did not apply here. I set a used van. All the stories from other people buying from a dealership, being led to try and buy more car than the wanted did not apply here. I set an appointment up, told them what my budget was, we found one just traded in. Due to the mileage on the car, I wanted to know if the timing belt and water pump had been changed, as I was planning on having it done after purchasing the van. Not only did they do those 2 things, they flushed the transmission and changed the oil along with a state inspection and a few other things. At no increase in the price of the vehicles original selling price. And, I never asked them to do the things I asked about. Steve was the "car guidance counselor" (salesman). No pressure to to buy any value car, or any pressure at all. He answered all my questions, we took the car for a drive and picked up my wife from work,and returned to the dealership. The only dark cloud in the silver lining was all the paperwork that had to be signed to buy a used car. For each piece of paperwork I signed, a lawsuit had happened, I'm sure. Would I buy another car I liked from this dealership? Yep. The only hiccup, you can't pay with a debit card over $3000. More
Loved the whole experience, very friendly professional, felt like a close hometown family, would definitely buy from there again and would recommend them to all family, friends . We will go back there for felt like a close hometown family, would definitely buy from there again and would recommend them to all family, friends . We will go back there for our next vehicle. More
I bought a Honda Accord from CMA Honda and was pleased with the experience. Leo is an older and experienced employee who provides professional and personal experience. with the experience. Leo is an older and experienced employee who provides professional and personal experience. More
Loved the whole experience, very friendly professional, felt like a close hometown family, would definitely buy from there again and would recommend them to all family, friends and anyone off the street 🤗 felt like a close hometown family, would definitely buy from there again and would recommend them to all family, friends and anyone off the street 🤗 More
This is my 2nd purchase from Luke Okes in Lynchburg- now CMA Honda of Lynchburg. He has been great to work with and the service department has been fantastic! This is my 6th Honda and I can't say enough abo CMA Honda of Lynchburg. He has been great to work with and the service department has been fantastic! This is my 6th Honda and I can't say enough about the service you get out of a Honda but working with CMA has been the best. The service on my last Honda was always top notch. I had to get new tires right around Christmas and their price actually beat the discount box stores that I checked with. More
This dealership was better when it was Billy Craft, now as a CMA they don't care about the customers, just money. Our Honda Oddessy was recently taken in for some work to be done and the quoted us a certai as a CMA they don't care about the customers, just money. Our Honda Oddessy was recently taken in for some work to be done and the quoted us a certain amount and then changed it because they said they didn't know our engine. Over the weekend, I our speakers started making popping noises. We called this morning and they said that this is a common issue but because we hit 6 years in July of having the van, we'd have to pay a diagnostic fee of over 100 dollars and then yet again they couldn't tell us how much it would cost to fix it. I read up on this issue and I was a class action lawsuit as it was an issue with the model of the van and Honda knowingly sold it this way. If this is how the dealership treats its customers then it is time to use someone else in the future. More
Dealt with Jacob Van Wingerden. Extremely courteous and professional. Easy transition trading our truck for a new Accord. Jacob is the salesman you want to deal with. Extremely courteous and professional. Easy transition trading our truck for a new Accord. Jacob is the salesman you want to deal with. More
Ricky Hamlet sold us our new CRV and he was very helpful and professional. We have purchased several vehicles from him and he is always so nice and pleasant to work with. He always wants to make sure you and professional. We have purchased several vehicles from him and he is always so nice and pleasant to work with. He always wants to make sure you are satisfied. More